Engagement Specialist managing client interactions at the Opportunity Center. Providing assessments and directing clients to appropriate resources for support.
About the role
- Communications Compliance Consultant responsible for reviewing marketing materials and ensuring compliance with regulations at MassMutual. Fostering collaborative relationships with business and field partners.
Responsibilities
- Reviewing advertising and marketing material submitted by Financial Professionals
- Conducting reviews of marketing material created from Home Office business partners
- Managing communications compliance risk for the Company
- Fostering and sustaining collaborative business partner and field office relationships
- Focusing on bringing business/field partners additional resources to assist them with material creation and submission
- Striving to improve efficiency through continuous improvement efforts
Requirements
- Series 7 and 24 registrations at time of application.
- 3+ years of Broker Dealer and/or Corporate Registered Investment Adviser experience
- Bachelor's degree
- Advertising review experience a plus
- Proficient in Microsoft Office Suite
- Possesses a can-do attitude, has a passion for delivering outstanding customer service, and has a solutions-oriented, collaborative, and risk-based mindset and can operate within “the gray.”
- Is empathic to the needs and goals of our business and field partners and demonstrates a sense of urgency when handling material reviews.
- Motivated self-starter, excellent verbal and written communication skills, problem solver, organized, and can work autonomously once trained and with limited coaching.
- Team player, who can work collaboratively with business and field partners to develop or modify business operating policies and procedures to help ensure compliance with applicable regulations.
- Demonstrated ability to champion and adapt quickly to change, increasing data literacy, and increasing utilization of technology and automation including in the artificial intelligence space.
Benefits
- Regular meetings with the Communications Compliance Team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other informational platforms
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