Compliance and Quality Control Manager at MVM, Inc. Ensuring compliance with policies, laws, and internal standards while managing quality control operations.
Responsibilities
Ensure ongoing program-wide compliance with contract policies, procedures, and guidance; applicable laws and regulations; and MVM policies and procedures
Lead the implementation and management of the Quality Control program
Participate in the recurring review/updating of all programmatic policies, procedures and training materials to incorporate best practices and validate ongoing compliance
Support drafting and development of new policies and procedures
Conduct regularly scheduled and unannounced internal audits of operations and mission supporting departments to ensure program compliance
Conduct regularly scheduled and unannounced internal audits of system data and contract records
Analyze inspection data to identify patterns or trends
Perform root cause analyses of performance or compliance issues as needed
Determine appropriate corrective actions in coordination with managers
Track completion and assess effectiveness of all corrective actions
Ensure contractual compliance with all reporting requirements for all areas of MVM
Immediately inform MVM Management and program stakeholders of any potential issues or noncompliance
Make thoughtful recommendations to improve compliance and the overall service and care provided by MVM
Maintain comprehensive, well-organized records of all compliance activities
Perform all other duties as assigned
Requirements
Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree)
Have at least two years of documented experience in a field related to security, law, social work, detention, corrections, or similar occupational area
Demonstrate management and supervisory experience applicable to the goals and objectives of this requirement and appropriate for a similar program environment
Two (2) years of experience in either compliance, quality assurance, or another field related to the implementation and monitoring of programmatic compliance to licensing, accreditation, and/or policies
Available to work a flexible schedule, including nights and weekends
Must be able to travel for extended periods of time (up to 50%)
Have strong organizational and interpersonal skills
Must possess excellent written and verbal communication skills
Be able to manage multiple priorities simultaneously and follow through successfully.
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