Team Lead managing Run support activities for clients in their digital transformation at Arago. Leading a team and ensuring smooth operational support in an international context.
About the role
- Academic Consultant responsible for supporting Maple Bear's bilingual education implementation in Brazil. Ensuring classroom and school management excellence throughout the process.
Responsibilities
- Provide academic support to Maple Bear schools in operation and those being launched in Brazil, ensuring continuous monitoring and assistance for implementing the Maple Bear approach in both classroom practice and school management;
- Maintain regular communication with the schools;
- Respond to inquiries and requests from network schools via written messages or video calls, resolving academic-related questions;
- Participate in team training sessions to stay up to date with network bulletins, documents, publications, policies and guidelines;
- Record all relevant service interactions and area processes.
Requirements
- Bachelor's degree in Languages (Letras) and/or Pedagogy, or related teaching/licensure fields;
- Postgraduate degree or specialization in Bilingual Education or related areas will be considered a plus, as will prior experience as a teacher or coordinator at a Maple Bear unit;
- Proficiency with Microsoft Office;
- Familiarity with CRM systems (desirable);
- Availability to travel;
- Availability to work in a hybrid model (Jd. Paulista - São Paulo);
- Advanced English.
Benefits
- Bradesco medical plan with co-pay
- Telemedicine via Eu Protegido
- Odontoprev dental plan
- Travel assistance (Bradesco Travel Insurance)
- 24/7 psychological, social, legal, financial and pet support – C4Life
- Wellz platform – up to 12 therapy sessions per year
- Tuition discounts for undergraduate and graduate programs at UniDomBosco
- Benefits Club – Swile Shop
- Partnership with Sesc
- Meal benefits (Swile)
- Life insurance (SulAmérica)
- Totalpass
- Day off during your birthday month
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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