Hybrid Lead Technical Program Manager

Posted last month

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About the role

  • Lead Technical Program Manager managing technology projects for Manulife in financial services. Collaborating with global stakeholders on innovative solutions while overseeing project management documents and deliverables.

Responsibilities

  • Program management of technology projects supporting various business functions (Product & Pricing, Operations, Marketing, Distribution, Finance, and others)
  • Interacting with global business users to gather high-level project scope
  • Supporting business in preparing business cases or BoW exercises
  • Creating/supporting resource strategy and onboarding
  • Managing stakeholder/sponsor expectations and ensuring project delivery
  • Preparing and communicating all project-related plans (project, quality, communication)
  • Translate requirements for multi-disciplinary, complex programs into technical specifications applicable across broad range of projects
  • Coordinating with teams across locations to develop IT project release roadmap/plan
  • Managing multiple workstreams/country teams and overseeing SDLC for end-to-end delivery
  • Monitoring and reporting status to stakeholders throughout the program lifecycle
  • Setting guidelines to ensure deliverables follow Manulife standards
  • Leading and setting up production operation team post-implementation
  • Ensuring creation of all projects deliverable documents (e.g., data mapping, test cases, test plan, system delivery plan, handover)
  • Managing and communicating project milestones (scope, cost, time)
  • Preparing/reviewing SOW documents, including IT budgets
  • Negotiating/managing vendor deliverables from a project perspective

Requirements

  • Degree in Information Systems/Technology or related discipline with a strong technical background
  • At least 10+ years IT industry experience
  • At least 5 years of in-depth project/program management experience
  • At least 5 years of experience in technical development prior to project management
  • Experience leading complex, large IT system rollouts in financial institutions
  • Skilled in managing senior stakeholders and IT steerco
  • Preferred experience with global/regional/local projects
  • Well-versed in all SDLC phases; experienced in traditional and agile projects
  • Ability to build trusted partnerships with Asia regional and global stakeholders (IT and Business)
  • Hands-on in preparing/reviewing high-quality IT project management documents
  • Strong experience managing virtual teams
  • Experience in life insurance administration systems and finance industry preferred
  • Knowledge of JAVA, Angular, microservices, data management preferred
  • Excellent presentation, communication, and interpersonal skills
  • Fast learner, able to acquire new technology quickly

Benefits

  • Health insurance
  • Dental
  • Mental health
  • Vision
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans (including pension/401(k) savings plans)
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays
  • 3 personal days
  • 150 hours of vacation
  • 40 hours of sick time (or more where required by law) each year

Job title

Lead Technical Program Manager

Job type

Experience level

Senior

Salary

$124,250 - $230,750 per year

Degree requirement

Bachelor's Degree

Location requirements

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