Lead AI Solution Engineer operationalizing AI strategy for John Hancock/Manulife. Shape innovation at scale and drive measurable business impact across multiple business units.
Responsibilities
Operationalize AI strategy by translating priorities into actionable initiatives aligned with the Canadian AI roadmap.
Define scope, architect solutions, and establish delivery plans for transformative AI programs.
Identify and lead cross-segment initiatives leveraging AI capabilities to create shared value.
Oversee program execution, driving adoption and embedding AI into workflows and decision-making.
Partner with technology and business teams to design scalable AI solutions using modern platforms and practices.
Engage stakeholders, act as a trusted advisor to senior leaders, and influence enterprise priorities.
Evaluate buy/build/partner approaches for AI capability development and manage strategic partnerships.
Requirements
10+ years in technology, analytics, or transformation leadership roles, with significant AI/ML delivery experience.
Proven ability to lead enterprise-scale programs involving AI and business change.
Master’s degree or equivalent experience in Computer Science, Data Science, Engineering, or related fields.
Strong understanding of AI technologies (ML, NLP, GenAI) and modern delivery practices (Agile, MLOps).
Expertise in scoping and architecting complex initiatives bridging technical and business domains.
Exceptional communication and influencing skills with senior stakeholders.
Experience in change management and cross-functional leadership.
Benefits
Health, dental, mental health, vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans (including pension and global share ownership plan with employer matching)
Financial education and counseling resources
Generous paid time off including holidays, vacation, personal, and sick days
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