Manager, Information Risk Management overseeing and challenging risk practices at Manulife. Providing expert-level analysis and governance scrutiny for technology, data, and operational risk.
Responsibilities
Provide independent second line challenge of first line risk assessments, controls, and risk decisions.
Assess adequacy of technology, data, and operational risk practices against standards and regulatory expectations.
Develop clear, evidence‑based second line risk opinions and escalate material issues with recommendations.
Perform deep‑dive RCSA reviews and challenge risk ratings, control assertions, and completeness of assessments.
Identify underassessed risks, weak controls, and cross‑assessment inconsistencies.
Challenge vendor due diligence, inherent risk scoring, and oversight adequacy for cloud, SaaS, and critical providers.
Review major technology initiatives and platform changes for risk impacts and sufficiency of mitigation plans.
Evaluate risks associated with architecture changes, new solutions, and implementation activities.
Review incidents, classifications, RCA quality, and recurrence prevention measures.
Assess and challenge risk acceptances and corrective action plans for feasibility and urgency.
Validate CAP closure evidence as part of second line review.
Review business continuity plans, DR test results, and resilience capabilities, challenging gaps and assumptions.
Analyze enterprise risk data to identify systemic issues, trends, and emerging risks.
Use Generative/Agentic AI and automation tools to enhance oversight efficiency and thematic analysis.
Communicate challenge outcomes clearly, advise stakeholders, and represent second line in risk discussions and governance forums.
Requirements
6–10+ years of experience in Information Risk, Technology Risk, Cyber Risk, GRC, or Operational Risk.
Experience performing independent second‑line oversight or audit-style review activities.
Strong understanding of technology, data, cloud, infrastructure, and operational resilience risks.
Ability to evaluate complex risk scenarios and form well‑supported second‑line opinions.
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