Analista de Customer Success Jr managing B2B customer relationships for Amcham Brasil. Fostering success plans for various companies in Campo Grande.
About the role
- Intern supporting CRM strategies at MAG, executing marketing campaigns and managing client relationships. Aiming for effective communication across multiple channels and data management.
Responsibilities
- Support the team in executing customer and lead relationship strategies, contributing to database organization, campaign operations, and initial performance monitoring;
- Provide direct support for multichannel communication initiatives (email, SMS, push notifications, WhatsApp), ensuring that sends are executed with quality, organization, and adherence to industry best practices;
- In the area of data and segmentation, assist with data extraction and help build basic segmentations;
- Use automation tools and databases, developing logical reasoning and an understanding of data quality integrated with marketing and technology strategies.
Requirements
- Currently enrolled in a bachelor’s degree program in Marketing, Advertising, Business Administration, or a related field;
- Knowledge of data analysis, project management, organization, and digital marketing;
- Basic to intermediate English;
- Analytical thinking, collaboration, effective communication, flexibility, and results orientation;
- Strong time management, determination, curiosity, and proactivity.
Benefits
- Market-competitive internship stipend
- Transportation allowance
- Meal allowance
- Wellhub (formerly Gympass)
- Psychological, financial, and legal assistance
- Medical and nutritional services
- Happy Day — one day off during your birthday month
- Corporate university
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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