Intern supporting CRM strategies at MAG, executing marketing campaigns and managing client relationships. Aiming for effective communication across multiple channels and data management.
About the role
- Analista de Customer Success Jr managing B2B customer relationships for Amcham Brasil. Fostering success plans for various companies in Campo Grande.
Responsibilities
- Manage and maintain relationships within a B2B client portfolio (small, medium and large companies)
- Manage targets and performance results
- Deliver personalized service tailored to each company’s needs
- Identify new business opportunities
- Conduct meetings
- Collaborate with internal teams (events & content, finance, sponsorship, etc.)
- Participate in events, committees and seminars
Requirements
- Completed or pursuing a bachelor’s degree
- Proficiency with Microsoft Office
- Experience in customer service and relationship management
- Experience working with corporate clients
- Proactive, curious and committed to achieving targets and results
- Able to be dynamic when engaging and negotiating with companies across multiple sectors
- Motivated by challenges
- Customer-centric approach to your work
- Clear and objective written and verbal communication skills
- Ability to work constructively and respectfully in a team to achieve shared results
Benefits
- 🍽️ Multibenefits card for meal and food allowances
- 🚌 Commuter allowance (transit card) or ⛽ fuel allowance
- 🏋️♂️ Wellhub
- 🎉 Day off on your birthday
- 🍎 Afternoon fruit
- 💛 Happiness/well-being program
- 🐾 Pet Love
- 🪪 SESC membership card
- 🏥 Health insurance
- 🛡️ Group life insurance
- 📚 Discounts on courses, postgraduate programs and MBAs
- 🌍 Access to AmCham training and development programs
- 😌 Year-end recess
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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