Client Services Coordinator responsible for excellent customer service and handling client inquiries in Liverpool, UK. Working within a hybrid system to manage client relationships efficiently.
About the role
- Technology Client Services Attorney at Latham & Watkins enhancing client service through innovative technology initiatives. Responsible for guiding firm partners and collaborating on technology-related client focus.
Responsibilities
- Continuously monitoring and evaluating the firm's technology offerings, including artificial intelligence
- Guiding partners in effectively discussing technology with their clients by providing coaching and support
- Collaborating with the New Business, Client Engagement, and other Business Development teams
- Developing and maintaining communications, talking points, presentations, and other materials about legal technology trends
- Collaborating with the Innovation & AI team to share information about technology initiatives
Requirements
- A minimum of five (5) years of relevant experience
- Law firm or professional service experience, preferably
- A bachelor’s degree or an equivalent, preferably a J. D. or equivalent
Benefits
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional development programs
- Employee discounts
- Affinity groups, networks, and coalitions for lawyers and staff
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