Forward Deployed Engineer maximizing value of HappyRobot’s AI platform through customer partnerships and technical development. Collaborating across teams to enhance AI solutions and drive project success.
Responsibilities
Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions.
Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools.
AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases.
Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers.
Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions.
Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements.
Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.
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