Senior Project Electrical Design Engineer responsible for leading electrical design packages in Birmingham. Engaging with clients and overseeing projects from concept to construction.
LG
Onsite Techbar & AV Engineer, EUC Onsite Support
Posted 2 days ago
About the role
- Junior Engineer supporting the setup, operation, and troubleshooting of AV technologies at LSEG. Focused on delivering a reliable AV service and excellent user experience.
Responsibilities
- Supports the setup, operation, maintenance, and troubleshooting of audio-visual and video conferencing technologies across meeting rooms, event spaces, and corporate environments.
- Assist in the setup, testing, and operation of AV equipment for meetings, presentations, and events.
- Provide first-line support for issues related to projectors, displays, microphones, speakers, control systems, and video conferencing platforms.
- Support day-to-day service desk requests related to AV needs.
- Help with room checks and preventive maintenance of AV facilities.
- Diagnose and resolve common AV issues (e.g., connectivity problems, audio dropouts, display failures).
- Escalate complex technical problems to senior engineers or vendors when necessary.
- Assist with installation and configuration of new AV hardware under supervision.
- Perform regular checks to ensure equipment is functioning correctly.
- Help maintain inventory of AV equipment and accessories.
- Deliver technical support with a helpful, professional, and customer‑focused attitude.
- Work closely with IT teams, facility management, and external suppliers/vendors.
- Support live events with basic AV operation (e.g., microphones, switchers, cameras).
- Maintain accurate documentation of equipment, room configurations, and troubleshooting steps.
- Update user guides and simple how‑to instructions for end users when required.
Requirements
- Basic understanding of AV technologies: Displays, projectors, DSPs, microphones, speakers
- Videoconferencing systems (Teams Rooms, Zoom Rooms, etc.)
- Basic networking concepts (IP addresses, cabling, bandwidth)
- Familiarity with AV control systems (Cisco, Polycom, Crestron, AMX, Extron) is beneficial but not required.
- Ability to use common troubleshooting tools (cable testers, network utilities).
- Strong communication and interpersonal abilities.
- Good organisational and time‑management skills.
- Willingness to learn new technologies and undergo training.
- Problem-solving mindset with attention to detail.
- A-levels, vocational training, or equivalent technical qualification (preferred but not essential).
- Any AV-related certifications (e.g., AVIXA CTS) are an advantage.
- Basic IT certifications (CompTIA A+, N+, or equivalent) beneficial.
- Experience in an AV, IT support, or related technical role.
- Experience supporting meetings or events in a professional environment is desirable.
Benefits
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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