Lead Domain Architect at Farmers Insurance driving technical strategy for service contact centers. Transforming operations and ensuring seamless customer support with AI - enabled servicing stack.
About the role
- Customer Success Manager ensuring clients discover LSEG’s Risk Solutions through workflow implementation. Collaborating with mid tier client partnerships and providing mentorship for improved customer experience.
Responsibilities
- Connect strategic clients to LSEG’s portfolio of Risk Solutions
- Implement workflow solutions while providing adaptable mentorship
- Maintain a portfolio of mid tier client partnerships
- Engage with business decision makers to elevate the customer experience
- Analyze licenses and collaborate for retention and growth
Requirements
- 5+ years of frontline experience in customer success, account management or relationship management preferably within Risk and Compliance
- Execution focused with strong performance record, proactive, and positive
- Excellent communication and presentation skills with ability to flex style depending on audience (C-Level / Leadership / Team)
Benefits
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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