Retail Market Manager overseeing retail operations and workforce management to enhance customer experience. Leading and developing teams across multiple locations, focusing on sales and operational excellence.
About the role
- Application Manager responsible for end-to-end management of business applications at LOXXESS. Ensuring smooth operations across multiple applications and serving as interface between IT and business departments.
Responsibilities
- End-to-end responsibility for multiple business applications across their entire lifecycle
- Management of external partners, including SLA and KPI oversight
- Coordination and management of incidents, changes, and releases
- Ensuring a stable, secure, and cost-effective application operation
- Acting as the central interface between business units and IT
- Ensuring availability, quality, and the continuous development of the applications
Requirements
- Degree in Business Administration (BWL) or completed commercial vocational training (e.g., clerk)
- Several years of experience in application management or a comparable IT service environment
- Solid knowledge of ITIL processes and experience managing external service providers
- Good technical understanding of applications and IT operational processes
- Very good German skills (C1) and good English skills (B2)
Benefits
- Personal development: We support your professional growth through training in relevant topics as well as other interesting subject areas
- Flexible workplace: After completing onboarding, the option to work from home for up to two days per week
- Vacation: 30 days of annual leave per year
- Benefits: Employer contribution to the company pension scheme and company disability insurance
- Additional benefits: Employee discounts via Corporate Benefits, bicycle leasing through JobRad, Wellpass, Nilo Health, and employee parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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