Learning Experience Consultant at TaskUs delivering instructional design for training programs. Focused on learner - centered training solutions and collaborating with key departments.
About the role
- Network Voice Consultant specializing in Microsoft Teams and cloud technology solutions for a dynamic IT provider. Join the Integrated Global Services team in a collaborative environment.
Responsibilities
- Configuring and troubleshooting Analog Voice Gateways
- Disaster Recovery of all Cisco Voice/Video/Collaboration solutions
- Upgrading and patching Cisco Unified Communications Technologies
- Monitoring TMS Conference Control center and troubleshooting video conferences
- Ensuring network infrastructure is configured correctly for voice and video communications
- Creating and presenting reports on progress and challenges
Requirements
- 2+ years of experience as a Unified Communication Consultant
- In-depth knowledge and extensive experience with Cisco technologies
- Experience migrating, deploying, and maintaining key M365 technologies
- Knowledge of industry best practice LAN design and deployment methodology
- Ability to deliver concise, accurate technical documentation and diagrams
- Exposure to network automation techniques and technologies
Benefits
- Employee resource groups
- Townhalls
- Various company-wide training programs
- Commitment to diversity and equity
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