Vice President, Sales Producer at HUB International responsible for new business generation and providing risk management solutions. Requires strong client relationships and sales skills in the Employee Benefits space.
About the role
- CX Digital Production Manager at Logitech responsible for creating engaging content across various formats. Overseeing the Digital Content Center for Excellence and enhancing customer experiences through innovative strategies.
Responsibilities
- Manage the CX Digital Content Center of Excellence including project management and long term plans
- Work directly with the CX and NPI & Knowledge team to further progress projects related to content management
- Develop video, audio, and other content around contact drivers that impact our customers the most
- Set a clear mission and deploy strategies focused towards our mission while ensuring proper follow-through and partnerships
- Provide ad Hoc reporting and analysis on efficacy and ROI of implementations
- Investigate new technologies and become an expert in how to apply them towards our support structure
- Partner and transform training content and customer facing content
- Work directly with marketing and global partners to ensure a high quality standard that meets our guidelines
Requirements
- BS/BA degree in technical field or equivalent work experience
- Minimum 5-10 years of relevant experience
- Project Management certifications and/or experience
- Strong and verifiable knowledge of customer care processes and techniques
- Strength in multi platform creation with a focus on customer and internal facing media
Benefits
- Comprehensive and competitive benefits packages
- Flexible working environments and opportunities to care for yourself and your loved ones
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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