Credit Risk Analyst supporting lending decisions and credit assessment at Kroo Bank. Collaborating with data and product teams to enhance lending processes in a digital - first environment.
About the role
- Performance Analytics Senior Analyst optimizing performance across Lloyds brands and digital channels. Leading data insights and analytics solutions for the Loans business.
Responsibilities
- You’ll be responsible for developing insights to optimise our performance across our four brands – Lloyds, Halifax, BoS and MBNA and via our own and third-party digital channels, delivering fair value for customers and ensuring responsible lending within risk appetite.
- Our Performance Analytics team delivers high quality data and analytics capabilities to support and shape the commercial performance and strategic objectives of the Loans business.
- As a Performance Analytics Senior Analyst, you’ll provide actional insight to optimise our commercial performance, pricing and proposition development and customer loan demand within our channels and journeys.
- Designing, building, and maintaining high-quality analytics and reporting solutions that support smarter decisions and better colleague experiences.
- Leading the design, build, and maintenance of databases and data warehouses for efficient storage and retrieval of structured and unstructured data.
- Build and maintenance of pipelines for processing and transforming raw data into formats that are suitable for modelling, analytics and reporting.
- Champion data quality, governance, and responsible data use, ensuring outputs are reliable, ethical, and aligned with regulatory standards.
Requirements
- A minimum 3 years in data science, analytics, Agentic AI, machine learning or modelling is essential
- Proficiency in data analysis, customer analytics, building and validating models for forecasting, pricing, and segmentation and visualisation tools (e.g. Agentic AI, Machine Learning, Python, SQL, SAS, Power BI, Tableau)
- Experience with cloud-based data platforms (e.g. GCP native tools) providing actionable insight and analytics for the business.
- Strong People Focus and interpersonal Skills: You’ll inspire and empower an inclusive team
- Critical Thinking & Commercial Acumen: Leading the team to maximise commercial performance, with a clear understanding of financial metrics and performance drivers.
- Intellectually & Analytically Curious: Unafraid to challenge the status quo, have an intellectually curious outlook
- Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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