About the role

  • Join Schneider Electric as a Customer Service Operations Specialist, managing customer quotation requests and ensuring alignment with customer needs. Collaborate with teams to deliver complete solutions and enhanced customer experiences.

Responsibilities

  • Analyze customer quotation requests and develop comprehensive requirements documentation to ensure perfect alignment with customer needs
  • Match products with customer specifications and technical drawings while maintaining attention to detail and accuracy
  • Perform strategic risk and opportunity assessments for customer requests, ensuring optimal solutions
  • Create detailed cost analyses using established processes, templates, and tools
  • Collaborate with cross-functional teams to deliver complete customer solutions

Requirements

  • Strong analytical mindset with attention to detail and ability to understand technical specifications
  • Proven track record in customer service with focus on solution-oriented approaches
  • Excellent communication skills with ability to translate technical information into clear customer proposals
  • Proficiency in using business tools and systems for quotation management
  • Strong organizational skills with ability to manage multiple requests simultaneously

Benefits

  • Opportunity to work with diverse product portfolios and global customers
  • Structured training and development programs to enhance your technical and business skills
  • Supportive team environment that encourages growth and innovation
  • Clear career progression path in a dynamic industry
  • Chance to directly impact customer satisfaction and business success

Job title

Quotation Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridBrazil

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