Join Schneider Electric as a Customer Service Operations Specialist, managing customer quotation requests and ensuring alignment with customer needs. Collaborate with teams to deliver complete solutions and enhanced customer experiences.
Responsibilities
Analyze customer quotation requests and develop comprehensive requirements documentation to ensure perfect alignment with customer needs
Match products with customer specifications and technical drawings while maintaining attention to detail and accuracy
Perform strategic risk and opportunity assessments for customer requests, ensuring optimal solutions
Create detailed cost analyses using established processes, templates, and tools
Collaborate with cross-functional teams to deliver complete customer solutions
Requirements
Strong analytical mindset with attention to detail and ability to understand technical specifications
Proven track record in customer service with focus on solution-oriented approaches
Excellent communication skills with ability to translate technical information into clear customer proposals
Proficiency in using business tools and systems for quotation management
Strong organizational skills with ability to manage multiple requests simultaneously
Benefits
Opportunity to work with diverse product portfolios and global customers
Structured training and development programs to enhance your technical and business skills
Supportive team environment that encourages growth and innovation
Clear career progression path in a dynamic industry
Chance to directly impact customer satisfaction and business success
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