Operational Risk Manager at Westpac driving operational risk frameworks in CBW. Leading incident management and advising on compliance and continuity planning in New Zealand.
About the role
- Senior Manager overseeing supplier risk at Lloyds Banking Group, leading risk management and regulatory compliance initiatives. Responsible for building relationships and ensuring adherence to operational risk standards.
Responsibilities
- Lead, develop and drive pragmatic relationships with strategic internal customers and act as a trusted advisor for supplier risk.
- Lead and contribute to delivering Material Outsource Notifications coordinating with internal risk specialists and relevant Business Units.
- Take responsibility to formally grow capabilities within a significant functional area of the business.
- Act as one of LBG’s Operational Risk specialists representing the organisation, building strong relationships with external partners, regulators, and other governing bodies.
- Provide input and direction to the ongoing development of the LBG supplier risk capability including new global regulatory approaches and requirements.
- Ensure Business Units align to relevant internal policies and adhere to current regulatory requirements such as SS2/21, EBA, DORA or similar.
- Attend and contribute to Group wide governance offering a depth of subject matter expertise and risk opinion.
- Contribute to and support the enhancement of risk policies and appetite through the identification and assessment of emerging risks.
- Provide thematic periodic updates to risk committees including the performance of Business Units and their remediation of notable or emerging risks.
- Support the evolution of the supplier risk capability bringing experience of framework, tooling, or process experience.
- Build and deliver pragmatic risk opinion on notable topics or emerging themes including Business Process Outsourcing (BPO) to support LBG supplier strategy.
- Assist with the development and implementation of effective, ongoing data-led Operational Risk control objectives to meet the needs or risk and control owners, control specialist teams, Audit, and external regulators.
Requirements
- Evidence of strong supplier risk expertise with a track record of delivery in complex environments bringing specific expertise of relevant regulation.
- Experience of creating and delivering Material Outsource Notifications to a high standard; experience of delivering to regulators would be advantageous.
- Understand best in class approaches to operational risk globally and recognised internally and externally as a subject matter authority and capable of influencing regulatory policy as it relates to the Financial Services sector.
- Demonstrate confidence to provide credible advice and oversight to support the business and the mandate of the SMF.
- Demonstrate solid understanding of relevant laws, regulation, industry standards and established industry leading practices in Operational Risk Management.
- Evidence of demonstrating good and timely decision making that keeps the organisation moving forward and skilfully balances difficult trade-offs with the ability to understand business strategy and opportunity risks.
- Excellent communication skills and the ability to influence at senior levels.
- Inclusive working style that ensures everyone can be themselves in a safe environment.
- Record of delivering results and an awareness of the importance of documentary evidence for key decisions.
- A sound understanding or relevant experience of using AI in a supplier risk environment to undertake predictive risk analytics.
- Able to provide examples of robust oversight and effective challenge, identify emerging risks early, and recommend mitigation actions that are outcome focused, practical and commercially viable.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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