SMI Care Manager coordinating care for individuals with Serious Mental Illness at Independent Living Systems. Ensuring comprehensive, person - centered support through collaboration with various teams.
LG
Hybrid Partner Relationship Assistant Manager – White Labels, Embark Pensions
Posted last month
About the role
- Partner Relationship Assistant Manager supporting partnerships at Lloyds Banking Group. Focused on data management, problem-solving, and improving customer outcomes within Embark Pensions.
Responsibilities
- Processing data using established procedures and testing new procedures to see how we can improve on existing methods.
- Helping senior colleagues with ownership of 3rd party and adviser relationships.
- Conducting independent research using primary data sources and selecting relevant information to enable analysis of key themes and trends.
- Solving problems as they arise and managing escalation processes.
- Managing relationships impacts, finding the best technical and /or professional solutions, chasing to successful resolution and identifying key trends.
- Organising and preparing complex documents by using multiple computer applications such as Microsoft office whilst also gathering and summarising data for special reports.
Requirements
- Experience of managing large sets of data in Excel.
- Experience of making customer journeys and processes clearer and simpler, delivering better outcomes for customers.
- Evidence of taking financial data, working independently in a commercial setting to produce accurate insight and supporting commentary from multiple sources.
- Producing storyboard packs up to a senior level.
- Experience of working with Suppliers and 3rd parties in the financial services industry would be extremely useful.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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