Regional Manager overseeing Hearing Care Coordinators at AudioNova, ensuring exceptional patient care and service across Central New York. Leading team training, operations, and performance management.
About the role
- Customer Journey Manager at Lloyds Banking Group driving insights and improvements. Engaging with colleagues to ensure meaningful experiences across products and services while advocating for their voice.
Responsibilities
- Champion the Voice of the Customer —bringing colleague feedback, sentiment, and lived experience into every conversation
- Conduct direct research with colleagues to understand their needs, struggles, and aspirations
- Facilitate workshops and co-create solutions with stakeholders
- Coordinate cross-functional alignment and delivery planning
- Influence design and product decisions to reflect colleague needs
- Track KPIs and measure experience effectiveness
- Find opportunities for continuous improvement and innovation
Requirements
- Experience in customer experience, service design, or product development
- Strong analytical skills and ability to interpret user data
- Confidence to challenge and influence decisions across teams
- Familiarity with human-centred design and agile ways of working
- Excellent communication and stakeholder engagement skills
- A deep passion for listening to and amplifying the Voice of the Customer—our colleagues
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Manager Internal Audit partnering with VP of Internal Audit & Risk at Sonova. Leading audits, supporting the Audit Committee, and driving process improvements.
Regional Manager managing Hearing Care Coordinators for a hearing health organization. Leading training, mentoring, and performance management to ensure exceptional patient care.
HSE Manager at Müller managing health, safety, and environmental standards in fast - paced manufacturing. Driving compliance and best - in - class safety culture while leveraging strong leadership and strategies.
Application Development Manager leading a team supporting military and commercial platforms. Collaborating with cross - functional teams to deliver high - quality technical solutions in aerospace.
Demand Planning Manager at Bel Group overseeing demand forecasting and supply alignment responsibilities. Collaborating with teams to ensure accurate inventory management supporting business growth with strong brand engagement.
Project Portfolio Manager overseeing ERP strategy and execution for a leading ceramic coverings company. Aligning business objectives with effective project management practices.
Gerente de Relacionamento responsável por alavancar resultados e parcerias na Pitzi. Gerenciando uma regional de parceiros, com foco em performance e estratégias.
Business Manager overseeing Tomahawk Production finance team at Raytheon. Leading financial guidance across production contracts with a focus on government collaboration and reporting.
Renewal Manager at Mixpanel managing customer renewals and driving revenue retention outcomes. Collaborating cross - functionally to ensure customer success in B2B SaaS environment.