Assistant Marketing Manager managing CRM Marketing for Borrowing, Homes, and Transport. Focused on delivering engaging customer experiences through effective marketing campaigns in a hybrid work model.
Responsibilities
Manage CRM Marketing for Borrowing, Homes and Transport throughout the Customer Lifecycle Management funnel.
Effectively run the CRM campaigns, deliver against key jobs to be done and optimise accordingly.
Maintain a consistent and dedicated focus on performance and automation to continue to drive improvements in the scale of impact from CRM Marketing.
Running the ongoing programmes of 121 work across through Acquisition to Retention, taking successful new campaign work in from Pods to automate and scale.
Stay on top of marketing trends, continuously experiment with new routes to market and continually understand and employ new data and technology.
Maintain high standards in the implementation of all campaign work to ensure we deliver against target outcomes.
Demonstrate a culture of stellar collaboration, communication and focus to enable pace of change and transformation.
Requirements
Customer Relationship Management Marketing – Experience delivering CRM plans that optimize audience, channel, cadence, and content across paid, owned, and earned channels.
Values & Behaviours – Thinks We not Me. Is outstandingly collaborative with peers and colleagues across teams and this is demonstrated through your actions as well as your words.
Campaign Management – Deep and proven experience of assisting the delivery of multi-channel CRM campaigns safely and compliant to FCA rules, and particularly 121 email.
Agile Models of Operating and Fast Paced – Advocates agile ways of working.
Control Management – experience managing budgets, workflows and risks associated with marketing plans.
Benefits
A generous pension contribution of up to 15%
An annual performance related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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