Account Director leading a team at Madano to deliver healthcare communications for commercial pharma clients. Overseeing strategic direction and execution of high - impact programmes.
About the role
- Mid-Market Account Executive responsible for full-cycle SaaS sales to companies under 500 employees. Collaborating with cross-functional teams to close deals in a high-growth environment.
Responsibilities
- Own the full sales cycle — prospecting, discovery, evaluation, negotiation, and close — for accounts under 500 employees.
- Source and develop your own pipeline through outbound prospecting, OSS community signals, and partner referrals.
- Run structured discovery to uncover technical requirements, business pain, and decision criteria.
- Navigate multi-threaded deals involving technical evaluators, economic buyers, and end users.
- Collaborate with Solutions Engineers and Forward Deployed Engineers to run focused POCs tied to clear success criteria.
- Consistently achieve or exceed ARR and pipeline targets.
- Maintain accurate CRM hygiene and deliver reliable forecast calls weekly.
- Provide customer and market feedback to influence messaging, packaging, and product roadmap.
- Represent LlamaIndex at industry events and in developer communities where our buyers live.
Requirements
- 2–5 years of full-cycle SaaS sales experience with a consistent track record of quota attainment.
- Proven ability to prospect and build pipeline independently — not solely dependent on inbound.
- Experience selling to technical buyers including engineers, data teams, or developer personas.
- Comfort navigating deals at companies with fast decision cycles and limited procurement overhead.
- Familiarity with deal qualification frameworks (MEDDIC or equivalent) and value-based selling.
- Startup experience: Ability to operate with minimal process, build your own playbook, and thrive in an ambiguous, resource-constrained environment.
- Strong written and verbal communication — crisp discovery, sharp follow-up, clear emails.
- AI-first operator: actively uses AI tools for account research, call prep, outreach, and pipeline management.
Benefits
- Impactful Mission: Help companies adopt AI to unlock the value of their unstructured data.
- Collaborative Team: Join a team of experts driving the future of AI.
- Strong AI Brand: Leverage one of the largest open-source AI frameworks and communities, giving us brand recognition in the AI space greater than nearly any company our size.
- Growth Opportunities: Get in early on a high-growth mid-market motion with a direct path to senior AE or management as we scale.
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