About the role

Solutions Engineer role at LiveRamp, focusing on client engagements and technical solutions. Collaborating with commercial leads and internal teams to deliver innovative workflows and insights.

Responsibilities

Understand business problems to find the best technical solution among all possible.
Design and deliver new workflows, tests, and POCs for clients, and make recommendations for new use cases.
Partner with commercial leads as the technical arm of relationship selling.
Develop deep relationships with the client’s technical teams and respect from their commercial organizations.
Develop expertise regarding internal tools and administration.
Define features, phases and solution requirements providing specifications according to which the solution is defined, managed, and delivered.
Describe structure, characteristics, behavior, and other aspects of the technology to project stakeholders.
Establish & maintain internal relationships with adjoining teams to ensure seamless external experience.
Advise teams on customer feedback, PoV and effectiveness of collateral.
Document in SFDC customer business objectives, workflow diagrams and success criteria.
Participate in the creation and delivery of customer facing presentations (QBRs, Pitches, etc.).
Conduct / participate in opportunity pre & post mortems, assisting with documentation.
Assists with account planning and whitespace analysis.
Provides mentorship to junior members of the team.

7-10 years in an external client-facing role (e.g. consulting, finance, sales, etc.), great EQ is essential.
Prior experience in Solution(s) Role Scrappiness.
Basic computer science skills or the brains and brawn to learn.
Great communication skills internally and externally.
Prompt response and action when needed, people rarely need to follow up with you.
Type S(tartup) personality: smart, ethical, friendly, cross-functional, hardworking and proactive.
Bonus Points: Bachelor's and/or Masters degree in a technical discipline (Computer Science, Technology, Engineering, Math) or other quantitative field.
Ability to work in ambiguous environments with little direction.
Technical experience with analytical tools, methodologies and design.
Willingness and desire to learn and adopt new skills - both technical and non-technical - in order to craft and deliver the best solutions.

Work with talented, collaborative, and friendly people who love what they do.
We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers).
A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located.