Hybrid Platform Management, SRE Summer Internship

at Lincoln Financial

• Job title: Platform Management, SRE Summer Internship
• Job type: Internship
• Experience level: Entry level
• Salary: $19 - $22 per hour
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Azure, Cloud, Distributed Systems, DNS, Google Cloud Platform, Linux, Prometheus, Python, TCP/IP, Terraform, Unix
• Location requirements: Hybrid, Radnor, United States

About the role

• Platform Management / SRE Intern at Lincoln Financial supporting Workplace Solutions technology. Collaborating with engineers on cloud infrastructure and automation in a hybrid work environment.

Responsibilities

• Assist with monitoring cloud infrastructure health by reviewing dashboards, alerts, and system metrics to identify potential issues
• Create and maintain documentation for platform processes, runbooks, and best practices to support team knowledge sharing
• Develop automation scripts using Python or Bash to reduce manual tasks and improve operational efficiency
• Support incident response activities by gathering data, documenting timelines, and contributing to post-incident reviews
• Participate in infrastructure-as-code initiatives by learning and using tools like CloudFormation, Terraform, or AWS CDK under mentorship
• Collaborate with senior engineers to implement monitoring improvements using tools such as CloudWatch, Datadog, or Prometheus
• Contribute to CI/CD pipeline improvements by testing, documenting, and suggesting enhancements to deployment processes
• Analyze system performance data and trending metrics to identify optimization opportunities and present findings to the team
• Shadow on-call engineers to learn incident management, troubleshooting methodologies, and communication best practices during critical events
• Research emerging technologies and SRE best practices, preparing presentations or documentation to share learnings with the team

Requirements

• Currently pursuing or completed a Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
• Coursework in operating systems, networking, databases, or distributed systems preferred
• Basic proficiency in at least one programming or scripting language (Python, Bash, PowerShell, or similar)
• Fundamental understanding of cloud platforms (AWS, Azure, or GCP)
• Familiarity with Linux/Unix command line and basic system administration
• Experience with Git version control and collaborative development workflows
• Understanding of networking concepts (DNS, HTTP, TCP/IP)

Benefits

• Potential to turn into a full-time position after graduation
• Receive ongoing coaching and mentoring
• Add value to the organization through meaningful work
• Effective productivity/technology tools and training
• Professional Development Workshops
• Gain exposure to senior executives and build a valuable network of peers, managers, and leaders across the company