Insurance Solutions Consultant providing high - quality customer service in group insurance policy management. Managing policy lifecycle tasks and maintaining accurate records confirming policy terms with client engagements.
About the role
- Senior Solutions Engineer at Liminal responsible for customer onboarding and ongoing support. Collaborating with teams to deliver technical solutions and extract actionable insights.
Responsibilities
- Lead the technical onboarding of enterprise customer accounts
- Guide customers through platform navigation and best practices
- Develop tailored demos and proof-of-concept configurations
- Create and deploy buyer demand surveys
- Analyze data to generate insights for customers
- Troubleshoot technical issues collaboratively
- Develop and maintain comprehensive resources
Requirements
- 10+ years in a customer-facing technical role
- Proven track record in enterprise onboarding and customer success
- Strong analytical skills with proficiency in Google Sheets
- Experience designing and deploying surveys
- Excellent written and verbal communication skills in English
Benefits
- Health insurance
- Professional development opportunities
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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