Project Manager at LimeLight Marketing overseeing the planning and execution of various client projects. Utilizing WordPress and other web platforms in a hybrid work setup.
Responsibilities
Assist in overseeing the planning and execution of projects for multiple client accounts
Work with clients and Account Managers to extract project goals and requirements
Assist senior delivery staff with project plan build-outs and scheduling as needed
Intake and assign client support tickets for development maintenance retainers
Write project briefs and documentation, with review from senior Delivery staff
Ensure project teams are briefed on project requirements and expectations
Ensure projects stay on time and are delivered in scope
Handle and resolve client complaints, escalate if necessary
Ensure all work delivered is fully tested/verified, and issues are resolved prior to delivering to client
Pull budget and pacing reports for client projects
Enter and maintain project expenses and contractor invoices
Ensure time is logged accurately and in a detailed fashion on projects
Work within website CMS platforms (e.g. WordPress, Shopify, BigCommerce, etc) to triage basic requests related to configuration and product management
Responsible for ensuring LimeLight’s processes for website and marketing projects are followed (with input from strategists and senior Delivery staff as needed)
Utilizes AI tools and workflows to streamline and find efficiencies in processes wherever possible
Requirements
Experience working with customers/clients in various settings, intaking requests and turning those into results and deliverables
Someone with a process-oriented mindset, who creates efficiencies in their own workflow whenever possible
Bachelor’s degree in marketing, business, communications, or a related field
Proven to have excellent time management skills and is an excellent communicator
Has a strong work ethic and personal accountability
Can effectively give and receive constructive criticism
Benefits
Simple IRA with 100% company match on first 3%
Group health, dental, and life insurance with company contribution
Flexible (self-managed) vacation policy
Flexible schedule with option for half-day Fridays
Paid office closure from Christmas Eve through New Year's Day
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