Onsite Service and Warranty Administrator

Posted 1 hour ago

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About the role

  • Administrator providing administrative support for Maritime Cargo and Construction at Liebherr. Responsibilities include managing customer service jobs, invoicing, and maintaining databases.

Responsibilities

  • Raise and process our customer service jobs and repair orders, including costing completed jobs
  • Support the scheduling of service jobs
  • Prepare and issue invoices for completed service work in a timely manner
  • Travel Coordination – organise our team members travel, and accommodation arrangements as required
  • Timesheet administration for payroll and reporting purposes
  • Process expense claims & manage purchasing activities and accounts payable workflow with precision to ensure compliance with our policies
  • Address customer inquiries in a professional manner to ensure timely and effective resolution
  • Maintain and update our databases, ensuring filing systems are organised, up to date and efficiently archived
  • Update and manage data bases, filing and archiving

Requirements

  • Strong Customer service focus with professional manner
  • Self-driven and proactive
  • Strong problem solving skills
  • A proven ability to meet deadlines while managing multiple priorities with a high level of accuracy and attention to details
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Word and Excel
  • Cert III in Business Administration OR minimum 2 years in a relevant administrative role

Benefits

  • Global Company – Enjoy job stability working for an international OEM
  • Career Growth – Ongoing learning, development and progression opportunities available
  • Generous employee benefits - includes 5 days bonus leave days, paid parental leave and early access to Long Service Leave
  • Health Support – Access Private Health Insurance Discount
  • Exclusive Discount – Save on everyday goods and services via our employee benefits program. Participating brands inc. Woolworths, JB Hi Fi, Rebel Sport etc

Job title

Service and Warranty Administrator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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