Sr. Manager in Pfizer's ISAM team driving modernization of identity systems. Oversee implementations of SailPoint and enhance security and access controls.
About the role
- Residential Contractor Network Manager managing contractor engagement for Ameren Illinois Energy Efficiency Program. Leading strategies to enhance contractor performance and support program objectives.
Responsibilities
- Lead strategy and day-to-day management of the Residential Program Ally contractor network across the Ameren Illinois service territory, ensuring adequate regional and trade coverage to support program performance.
- Direct contractor recruitment, onboarding, enrollment, and ongoing engagement, with a strategic emphasis on expanding Building Envelope (Insulation) participation.
- Assess network gaps by region, trade discipline, and program demand; develop and execute targeted recruitment plans in coordination with program implementers and stakeholders.
- Manage enrollment documentation (W-9, insurance, ICC verification), certification status, orientation coordination, participation agreements and data integrity within Aleet (Salesforce).
- Provide responsive and collaborative contractor support, including program guidance, incentive updates, performance feedback, and issue resolution in support of field teams as needed.
- Partner with marketing teams to develop outreach campaigns and messaging to attract and retain high-performing contractors.
- Identify and promote training and continuing education opportunities to strengthen contractor capability, compliance, and quality standards.
- Oversee contractor data management and reporting, tracking participation, production, and performance metrics to inform program strategy.
Requirements
- Bachelor’s degree and a minimum of 3 years of experience implementing energy efficiency or contractor-driven programs; or 5+ years of equivalent relevant experience in lieu of a degree.
- Experience supporting contractor service delivery and/or energy efficiency program implementation.
- Strong communication and collaboration skills, with the ability to manage multiple priorities and stakeholders effectively.
- Demonstrated ability to work independently and within cross-functional teams.
- Experience improving processes, managing documentation, and maintaining organized program records.
- Proficiency in Microsoft Excel, PowerPoint, and Salesforce (or similar CRM platforms).
- Valid driver’s license and reliable transportation.
- Willingness and ability to travel up to 50%, including occasional overnight travel.
- Ability to adapt to changing priorities and operational needs in a fast-paced environment.
Benefits
- competitive compensation
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
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