Network Engineer developing scalable systems and high - performance services for IS and clinical caregivers. Collaborating with teams and ensuring robust solutions while managing challenges and resource optimization.
About the role
- Network Engineer responsible for maintaining operational integrity and uptime of NASA’s networks. Collaborating with teams to support mission success across NASA centers and facilities.
Responsibilities
- The Network Engineer performs a variety of network engineering tasks, which are broad in nature and are related to the design and implementation of integrated networks, including labor, hardware, software and support facilities and/or equipment.
- Plan and perform network engineering research, design, development, and other assignments in conformance with network design engineering and customer specifications.
- Coordinate the activities of Network Technicians assigned to specific network engineering projects.
- Perform with some latitude for independent actions and decisions.
- Provide operational and technical field support to maintain service performance requirements at each Center and associated component facilities or as designated by the COR or designee.
- Provide heightened operational and technical field support during NASA-defined mission critical periods.
- Operate and maintain network services in accordance with Performance Specifications as called out in Attachment J-12, Performance Measures.
- Participate in the program, flight, operational readiness reviews, and certification of flight readiness reviews to ascertain whether WAN/LAN services are ready to support missions, programs, flight, and operational users.
- Implement new infrastructure components related to infrastructure changes and change requests (CRQs).
- Perform Remedial Maintenance (RM) and ensure that the maintenance tools, spares, procedures, skills, and response times meet performance metrics.
- Operate and maintain, to include installation and removal, the cable plant infrastructure, including UPSs supporting AEGIS Components.
- Maintain communications manholes (exclusive of structural maintenance), ducts, handholds, and cable pathways.
- Perform corrective and preventative maintenance of IP digital and analog telephone instruments and cable drops.
- Provide end-to-end support equipment and services for moves, adds, and changes. These services include instrument placement and relocation, infrastructure management, and other required services to provide telephone-related connectivity within, and external to, the Center such as moving a user's telephone to a new location, changing a user's extension, and changing a user's name in telecommunication systems.
- Provide and/or ensure coordination of telephone operator services including placement of international calls, collect calls, conference calls, other operator-assisted calls, and directory assistance.
Requirements
- A minimum of the following certifications; Cisco Certified Network Professional (CCNP) Routing and Switching, Enterprise Routing and Switching - Professional (JNCIP-ENT) or the ability to obtain one of these two certifications within 2 years of the contract start date.
- CompTIA Security+ or CASP certification or able to certify within 2 years after contract start.
- Familiar with operating network analysis software such as Wireshark.
- Solid understanding of key communications tools, such as Microsoft Project, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
- US Citizenship is required and able to obtain at minimum Public Trust clearance.
- To be considered for the following levels: Mid-Level - Bachelor and 3 years of experience or AA/AS and 5 years of experience. High-Level – Bachelor and 5 years of experience or AA/AS and 8 years of experience. Senior-Level – Bachelor and 10 years of experience or AA/AS and 15 years of experience.
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
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