Service Process Trainee supporting financial advisors and clients at Ameriprise India. Responsible for processing service requests and coordinating communication effectively.
About the role
- Senior Operations Executive managing B2B events and conferences for Law Business Research. Utilizing negotiation skills and project management to ensure successful execution of events.
Responsibilities
- Research suitable conference and social event venues
- Negotiate and contract venues for conferences, dinners, drinks receptions and awards ceremonies. Including signing off your own contracts for dinners.
- Produce and file important documentation pertaining to each event including (but not limited to) timelines, contracts, travel plans, checklists and supplier’s details
- Determining and keeping an accurate record of event spend on each of our events
- Liaise with external contractors and sponsors
- Negotiate and execute partner agreements and venue contracts
- Demonstrate effective communication with sales, editorial, sponsorship, production and other LBR departments
- Taking responsibility for handling issues and trouble shooting any problems, both from the office and onsite
- Assist and mentor more junior members of the team
- Conduct pre and post event evaluations with team members and report on findings
Requirements
- Highly organised, and an ability to work to tight targets and deadlines
- Excellent interpersonal skills with a strong ability to build rapport.
- Ability to communicate effectively with C-level audience
- Ability to train junior members of the team
- At least 3 years’ experience and proven track record of managing and delivering first class paid delegate B2B events and conferences
Benefits
- Eye care
- Employee Assistance Programme
- A day off for your birthday
- Pension (4% employer contribution and 4% employee contribution)
- Life assurance
- Cycle to work scheme
- Season ticket loan
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
- Puregym access
- Perks at work platform access
- Private healthcare
- Company socials
- Access to Employee Affinity Networks
- Mentoring scheme
- Volunteering Day
- Mortgage Advice
- Work from anywhere (2 weeks)
- Generous parental leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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