Lead Business Analyst at Barnet Council improving resident services and optimising system operations. Collaborate on new technology adoption in a role with broad influence and significant strategic impact.
Responsibilities
Play a pivotal role in improving residents' experience with services and how the council operates behind the scenes
Lead deep-dive analysis across the entire technical stack and collaborate with teams across the council
Explore and apply new technologies such as AI and robotic process automation (RPA)
Produce governance documentation, set standards, determine acceptance criteria and ensure excellent user experience
Be part of multidisciplinary teams through discovery, design and implementation
Requirements
An experienced and technically capable business analyst
Deep systems understanding and the ability to grasp opportunities and challenges of unfamiliar platforms
Strong grasp of modern and emerging BA tools, methods and technologies—including analytics, user research and performance insight
Comfortable facilitating workshops, navigating difficult problem spaces, building consensus and enabling good design decisions across a wide range of teams and services
Benefits
31 days annual leave, plus public and bank holidays
Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
Excellent training and development opportunities
Employee well- being training programs including confidential employee assistance
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