Customer Service Representative managing customer interactions and administrative tasks for Crash Champions. Ensuring a professional environment and handling a high volume of communication in the automotive service industry.
About the role
- Providing administrative support for both B2B and B2C teams at Skechers. Handling orders, customer service, and collaboration across teams while maintaining high service levels.
Responsibilities
- Soporte Administrativo al equipo B2B (wholesale) y B2C(Ecommerce)
- Grabación de Pedidos
- Confirmaciones de Pedido
- Servicio Postventa
- Apoyo / soporte a supervisor
- MANTENIMIENTO DE CUENTAS DE CLIENTES
- Gestionar un alto volumen de llamadas
- Gestion un gran volumen de pedidos para grabar.
- Gestión de tickets /correos electrónicos
- Gestión de consultas a través del chat.
- Garantizar el más alto nivel de Servicio al Cliente a nuestros clientes.
- Colaboración con el equipo de Customer Service (Wholesale & Ecommerce)
Requirements
- Capacidad para trabajar bajo presión con picos de alto volumen de solicitudes de consumidores.
- Dominio de Word, Excel y Outlook.
- Buenas habilidades informáticas
- Entrada de datos
- Muy buena disposición.
Benefits
- No se mencionan beneficios adicionales en la descripción del trabajo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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