Customer Support Assistant at Aegro, ensuring client satisfaction through effective problem resolution and service excellence. Contributing to a top rural management platform in Brazil.
About the role
- Providing administrative support for both B2B and B2C teams at Skechers. Handling orders, customer service, and collaboration across teams while maintaining high service levels.
Responsibilities
- Soporte Administrativo al equipo B2B (wholesale) y B2C(Ecommerce)
- Grabación de Pedidos
- Confirmaciones de Pedido
- Servicio Postventa
- Apoyo / soporte a supervisor
- MANTENIMIENTO DE CUENTAS DE CLIENTES
- Gestionar un alto volumen de llamadas
- Gestion un gran volumen de pedidos para grabar.
- Gestión de tickets /correos electrónicos
- Gestión de consultas a través del chat.
- Garantizar el más alto nivel de Servicio al Cliente a nuestros clientes.
- Colaboración con el equipo de Customer Service (Wholesale & Ecommerce)
Requirements
- Capacidad para trabajar bajo presión con picos de alto volumen de solicitudes de consumidores.
- Dominio de Word, Excel y Outlook.
- Buenas habilidades informáticas
- Entrada de datos
- Muy buena disposición.
Benefits
- No se mencionan beneficios adicionales en la descripción del trabajo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Supervisor responsible for managing customer inquiries and order processing efficiently. Leading satisfaction surveys and maintaining high service standards in a competitive market.
Customer Service Representative joining CEVA Logistics to manage transportation of goods and support high volume accounts. Liaising between sales, operations, and customers for shipping inquiries and status updates.
Customer Service Representative managing transportation and customer service for freight accounts at CEVA Logistics. Responsible for tracking, communications, and data management in logistics operations.
Customer Service Specialist supporting contractors using the SafeContractor platform. Ensuring compliance and providing an exceptional customer experience in a hybrid work environment.
Licensed Insurance CSR providing advanced expertise in servicing and policy management in a growing software company. Managing escalated customer requests and acting as a knowledge resource for team members.
Customer Service Representative managing end - to - end customer service activities for the UK and Ireland market. Handling order processing, customer inquiries, and cross - team coordination with a focus on quality service.
Customer Service Representative managing order lifecycle for DACH market in a MedTech company. Providing customer support and resolving service - related issues with a collaborative team.
Coordinate and perform multiple complex functions within the Patient Access department at CT Children’s Medical Center. Seeking candidates with healthcare experience to enhance team operations.
Advanced Associate, Customer Service coordinating customer inquiries and collaborating with internal teams at Pearson VUE. Responding to client queries and ensuring positive customer outcomes.