Consultant focusing on Enterprise Service Management solutions at Labtagon GmbH. Involved in client consulting and implementation tasks in a hybrid work environment.
Responsibilities
Depending on your personal development, you will take on the following tasks: initial installation and configuration of the Matrix42 application and other products.
Advising our customers on the optimal use and customization of the products.
Conducting workshops with subsequent documentation.
Delivering training sessions.
Supporting the project manager: planning work packages with effort estimation.
Planning workshops.
Contributing to the preparation of concepts.
Capturing customer requirements for custom developments and coordinating them with your colleagues in development.
Testing and integrating our own software products.
Taking on tasks within the Managed Services area.
Requirements
Experience with an ESM or ITSM tool (Matrix42, LANDesk, ServiceNow, HEAT, etc.) is required.
You have completed vocational training or a degree in computer science, business administration, or an equivalent qualification.
You have a strong willingness to learn new topics and pursue continuous professional development.
You already have good knowledge of a UEM tool (Matrix42, Baramundi, etc.) and want to develop further in ITSM.
Basic knowledge of ITIL through training or self-study will ease your onboarding.
Very good German skills, spoken and written (at least C1, preferably C2 level).
Good English skills.
Benefits
A foundation for professional development and growth: - Integration into a professional team. - A career plan for your professional development. - Cool products and ideas that are waiting for your creativity and input.
A modern working environment: - Laptop, smartphone and accessories also for private use. - A pleasant location in the center of Mönchengladbach-Rheydt.
Flexible working hours model with mobile office and 30 days of vacation per year.
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