Senior Analytics Consultant at Wells Fargo utilizing SQL and Tableau for data insights. Collaborating with teams to analyze data and improve business outcomes.
About the role
- Consultant focusing on Enterprise Service Management solutions at Labtagon GmbH. Involved in client consulting and implementation tasks in a hybrid work environment.
Responsibilities
- Depending on your personal development, you will take on the following tasks: initial installation and configuration of the Matrix42 application and other products.
- Advising our customers on the optimal use and customization of the products.
- Conducting workshops with subsequent documentation.
- Delivering training sessions.
- Supporting the project manager: planning work packages with effort estimation.
- Planning workshops.
- Contributing to the preparation of concepts.
- Capturing customer requirements for custom developments and coordinating them with your colleagues in development.
- Testing and integrating our own software products.
- Taking on tasks within the Managed Services area.
Requirements
- Experience with an ESM or ITSM tool (Matrix42, LANDesk, ServiceNow, HEAT, etc.) is required.
- You have completed vocational training or a degree in computer science, business administration, or an equivalent qualification.
- You have a strong willingness to learn new topics and pursue continuous professional development.
- You already have good knowledge of a UEM tool (Matrix42, Baramundi, etc.) and want to develop further in ITSM.
- Basic knowledge of ITIL through training or self-study will ease your onboarding.
- Very good German skills, spoken and written (at least C1, preferably C2 level).
- Good English skills.
Benefits
- A foundation for professional development and growth: - Integration into a professional team. - A career plan for your professional development. - Cool products and ideas that are waiting for your creativity and input.
- A modern working environment: - Laptop, smartphone and accessories also for private use. - A pleasant location in the center of Mönchengladbach-Rheydt.
- Flexible working hours model with mobile office and 30 days of vacation per year.
- A performance-based salary.
- Employer contribution to a pension plan.
- A tailored training and certification program.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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