Lead Analytics Consultant in Payment Fraud Analytics Team under Fraud Detection Services at Wells Fargo. Drive company credit culture and optimize fraud risk and payment strategies.
About the role
- Principal Consultant leading Human Factors projects across high-hazard industries. Shaping client engagements and managing project delivery while collaborating with international teams.
Responsibilities
- Lead the delivery of human factors projects and programmes across high‑hazard industries.
- Act as a trusted technical expert, providing leadership and insight across client engagements.
- Lead Human Factors Engineering (HFE) studies and facilitate client workshops (e.g., Safety Critical Task Analysis).
- Produce high‑quality reports and presentations that influence decision‑making at senior levels.
- Play an active role in business development — shaping client conversations, leading proposals, and growing key accounts.
- Manage project delivery, including scope, budgets, resources, and multi‑disciplinary teams.
- Coach and mentor junior consultants, helping build capability and confidence across the team.
Requirements
- Hold a degree in Psychology, Human Factors and/or Ergonomics (knowledge of Process Safety Technical Studies is a plus).
- Be a chartered member of the IEHF (or equivalent), or eligible for chartership.
- Experience in human factors, ideally within high‑hazard or process industries.
- Be confident leading client engagements and influencing senior stakeholders.
- Be comfortable working autonomously, navigating ambiguity, and managing multiple priorities.
- Be an excellent communicator with strong analytical and report‑writing skills.
Benefits
- The chance to work on large, complex, and genuinely meaningful projects where human factors has real impact.
- Variety — exposure to a wide range of clients, industries, and international projects.
- Clear opportunities for career progression, with tailored development, learning pathways, and access to senior leaders.
- A supportive, inclusive culture built on collaboration, quality, and curiosity.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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