Digital Service Transformation Director at Huntington leading client servicing innovations. Overseeing strategy and delivery to enhance operational efficiency and improve client experiences.
About the role
- Director of Technical Solutions responsible for developing complex solutions for Kyndryl's cloud, data & AI services. Managing client relationships and leading discussions with decision makers including CTO/CIO levels.
Responsibilities
- Responsible for the development of complex integrated solutions for Kyndryl public and private cloud, applications, data & AI, infrastructure, projects, and consulting services and value directly to customers.
- Develops and manages customer relationships with solution decision makers in the Infrastructure and Customer Line of Business organizations.
- Owns the end-to-end solution to the customer, RISK identification/mitigation, cost, profit, and deliverability of the overall solution for our most complex engagements.
- This is a customer facing role with 50 to 70% of the time spent in face-to-face discussions with customers and typically working on one to three engagements at a time and developing relationships with customer decision makers by leading customer technology discussions, up to and including CTO/CIO level.
Requirements
- Strong technology skills coupled with business-commercial acumen, including concept evangelizing ability, demonstrated over 20 years of experience.
- Strong market connections including up to CxO level
- Ability to lead and create large complex deals, through proactive leadership
- Deep understanding of technology and business trends, including infrastructure, public and private cloud offerings, applications, automation, and agentic AI and the ability to align them with Kyndryl offerings
- Ability to work internally with the internal stakeholders and externally with client ecosystem to create and close large, complex deals, > 10 Mn $ TCV
- Exceptional communication abilities to be able to articulate solutions and differentiation.
Benefits
- Medical and dental coverage
- Disability
- Retirement benefits
- Paid leave
- Paid time off
- Kyndryl’s discretionary annual bonus program
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