Junior EAM Technical Consultant at Arcadis providing application design, development, testing, and documentation. Role involves improving client's business processes using technology and agile methodologies.
About the role
- Consultor de Campo supporting Kumon's franchise units with training, analysis, and consultations in education. Focusing on strengthening the brand and ensuring operational quality.
Responsibilities
- Conduct visits and provide targeted training to franchise units
- Support and develop advisors and franchisees, promoting integration and continuous training
- Adapt approach according to each franchisee’s profile and stage, ensuring correct application of the Kumon Method
- Plan and deliver trainings tailored to the specific needs of each unit to strengthen autonomy and operational quality
- Prepare reports and follow-up plans
- Create action plans and follow-up based on key indicators (enrollments, IC6, TMP)
- Prepare visit reports and keep information up to date for support areas and managers
- Monitor results and propose continuous improvement strategies
- Support implementation of digital tools and ensure organization of schedules and processes
- Contribute to plans and initiatives to strengthen the Kumon brand
- Coordinate and lead meetings
- Coordinate and present regional and general meetings with franchisees, ensuring clear communication and integration among units
- Support meetings with parents and brand-strengthening events
- Act as a bridge between headquarters and units, maintaining consistent and transparent information flow
- Provide tailored consultations
- Offer consultations aligned with the needs and profile of each franchise unit
- Monitor and evaluate the effectiveness of recommendations, analyzing results and proposing specific development plans
- Promote exchange of best practices and strengthen the franchise network
- Data analysis
- Manage and analyze data to track unit performance indicators
- Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators
- Use digital tools for monitoring and decision support
- Satisfaction of franchisees, students and parents
- Contribute to the satisfaction and retention of franchisees, students and parents through a close, empathetic and results-oriented approach
- Support events and initiatives that promote engagement and strengthen the Kumon brand
Requirements
- Bachelor’s degree (completed)
- Intermediate English (desired)
- Proficiency in Microsoft Office, with intermediate Excel skills
- Experience with franchises, business areas, commercial functions and/or consulting (experience in education is a plus)
- Experience with social media and general technology
- Availability to travel
- Residency in Ribeirão Preto and/or surrounding region
- Alignment with education, and with the company’s method and philosophy
Benefits
- Medical insurance: inpatient plan at no cost to the employee and with a fixed fee for direct dependents (not a co-payment)
- Dental insurance: optional
- Childcare allowance: for employees with children up to 5 years old
- Support for employees with a disabled child
- Conexa Saúde: employee support program offering specialized psychological and nutritional guidance (no cost to the employee)
- Vidalink: medication assistance for all employees with no charge up to a monthly cap
- Gympass (now Wellhub)
- Meal allowance
- Food allowance
- Franchise Coordinator Allowance: semiannual bonus paid through payroll in June and December
- Life insurance
- Transportation voucher: for days of in-person work
- Profit sharing (PLR): annual
- Education subsidy: financial support for professional development (subject to cap)
- Free study of Kumon teaching materials for all subjects: employees may study Kumon materials for all subjects using 30 minutes of their daily working hours
- Reimbursement for study using the Kumon Method: available at franchise units for employees and legal dependents
- Language studies: employees may use the benefit cap to study English, Spanish or Japanese (independent from Kumon Method study)
- Birthday day off: paid day off on the employee’s birthday, or the employee may choose a day during the following week if the birthday falls on a weekend
- Career development plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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