Consultor de Campo supporting Kumon's franchise units with training, analysis, and consultations in education. Focusing on strengthening the brand and ensuring operational quality.
Responsibilities
Conduct visits and provide targeted training to franchise units
Support and develop advisors and franchisees, promoting integration and continuous training
Adapt approach according to each franchisee’s profile and stage, ensuring correct application of the Kumon Method
Plan and deliver trainings tailored to the specific needs of each unit to strengthen autonomy and operational quality
Prepare reports and follow-up plans
Create action plans and follow-up based on key indicators (enrollments, IC6, TMP)
Prepare visit reports and keep information up to date for support areas and managers
Monitor results and propose continuous improvement strategies
Support implementation of digital tools and ensure organization of schedules and processes
Contribute to plans and initiatives to strengthen the Kumon brand
Coordinate and lead meetings
Coordinate and present regional and general meetings with franchisees, ensuring clear communication and integration among units
Support meetings with parents and brand-strengthening events
Act as a bridge between headquarters and units, maintaining consistent and transparent information flow
Provide tailored consultations
Offer consultations aligned with the needs and profile of each franchise unit
Monitor and evaluate the effectiveness of recommendations, analyzing results and proposing specific development plans
Promote exchange of best practices and strengthen the franchise network
Data analysis
Manage and analyze data to track unit performance indicators
Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators
Use digital tools for monitoring and decision support
Satisfaction of franchisees, students and parents
Contribute to the satisfaction and retention of franchisees, students and parents through a close, empathetic and results-oriented approach
Support events and initiatives that promote engagement and strengthen the Kumon brand
Requirements
Bachelor’s degree (completed)
Intermediate English (desired)
Proficiency in Microsoft Office, with intermediate Excel skills
Experience with franchises, business areas, commercial functions and/or consulting (experience in education is a plus)
Experience with social media and general technology
Availability to travel
Residency in Ribeirão Preto and/or surrounding region
Alignment with education, and with the company’s method and philosophy
Benefits
Medical insurance: inpatient plan at no cost to the employee and with a fixed fee for direct dependents (not a co-payment)
Dental insurance: optional
Childcare allowance: for employees with children up to 5 years old
Support for employees with a disabled child
Conexa Saúde: employee support program offering specialized psychological and nutritional guidance (no cost to the employee)
Vidalink: medication assistance for all employees with no charge up to a monthly cap
Gympass (now Wellhub)
Meal allowance
Food allowance
Franchise Coordinator Allowance: semiannual bonus paid through payroll in June and December
Life insurance
Transportation voucher: for days of in-person work
Profit sharing (PLR): annual
Education subsidy: financial support for professional development (subject to cap)
Free study of Kumon teaching materials for all subjects: employees may study Kumon materials for all subjects using 30 minutes of their daily working hours
Reimbursement for study using the Kumon Method: available at franchise units for employees and legal dependents
Language studies: employees may use the benefit cap to study English, Spanish or Japanese (independent from Kumon Method study)
Birthday day off: paid day off on the employee’s birthday, or the employee may choose a day during the following week if the birthday falls on a weekend
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