SuccessFactors Talent Consultant responsible for implementation of SuccessFactors modules and ensuring quality delivery. Engaging in both client - facing and internal activities for successful project completion.
About the role
- Field Consultant at Kumon, enhancing franchisee support and student development through tailored training and consultancy. Engage with educational principles and methodologies for effective learning.
Responsibilities
- Conduct on-site visits and deliver targeted training to franchise locations
- Support and develop instructors and franchisees, promoting integration and ongoing training.
- Adapt the approach according to each franchisee's profile and stage, ensuring correct application of the Kumon Method.
- Plan and conduct trainings tailored to the specific needs of each center, strengthening operational autonomy and quality.
- Develop action and monitoring plans based on key indicators (enrollments, IC6, TMP).
- Prepare visit reports and keep information up to date for support areas and managers.
- Monitor results and propose continuous improvement strategies.
- Support the implementation of digital tools and ensure organization of schedules and processes.
- Contribute to plans and initiatives to strengthen the Kumon brand.
- Coordinate and lead regional and general meetings with franchisees, ensuring clear communication and integration among centers.
- Provide support during meetings with parents and at brand-strengthening events.
- Act as a liaison between headquarters and centers, maintaining a consistent and transparent flow of information.
- Provide consultancy aligned with the needs and profile of each franchise unit.
- Monitor and assess the effectiveness of guidance, analyzing results and proposing specific development plans.
- Promote the exchange of best practices and strengthen the franchise network.
- Manage and analyze data to track performance indicators of centers.
- Interpret results and propose strategic actions that support sustainable growth and improvement of key indicators.
- Use digital tools for monitoring and decision-support.
- Contribute to the satisfaction and retention of franchisees, students, and parents through close, empathetic, and results-oriented engagement.
- Support events and initiatives that promote engagement and strengthen the Kumon brand.
Requirements
- Completed higher education (Bachelor's degree)
- Intermediate English (preferred)
- Proficient with Microsoft Office, with intermediate Excel skills
- Experience with franchising, business areas, sales/commercial roles and/or consulting (experience in education is a plus)
- Experience with social media and general technology
- Availability to travel
- Reside in Belo Horizonte and/or the metropolitan region
- Alignment with the education field and the company's method and philosophy
Benefits
- Medical Insurance: Private hospital room plan at no cost to the employee and with a fixed fee for direct dependents (not co-payment)
- Dental Insurance: Optional
- Childcare Assistance: For employees with children up to 5 years old
- Support for employees with disabled children
- Conexa Saúde: Employee support program providing specialized psychological and nutritional assistance and guidance (no cost to the employee)
- Vidalink: Medication assistance for all employees without deduction up to the monthly cap
- Gympass (now Wellhub)
- Meal Allowance (Vale Refeição)
- Food Voucher (Vale Alimentação)
- Life Insurance
- Transportation Voucher: For days of on-site work
- Profit-Sharing (PLR): Annual profit and results sharing
- Education Subsidy: Financial support for professional development (subject to a maximum limit)
- Free Study of Kumon Teaching Materials for All Subjects: All employees may study Kumon teaching materials for all subjects using 30 minutes of their daily working hours
- Reimbursement for Study Using the Kumon Method: Available at franchise locations for employees and legal dependents
- Languages: Employees may use the capped amount for language study in English, Spanish, or Japanese (independent of Kumon Method study)
- Birthday Day Off: Employees receive their birthday off or may choose a day in the week after their birthday if it falls on a weekend
- Career Development Plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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