Salesforce Marketing Cloud Architect building best - in - class marketing automation solutions. Design and develop technical solutions within Salesforce Marketing Cloud for client marketing efforts.
About the role
- Research Cloud Services Lead Engineer at King's College London, designing and managing cloud-based services for research enhancement. Overseeing operational performance and ensuring compliance with service standards.
Responsibilities
- As a Research Cloud Services Lead Engineer, you will play a pivotal role in supporting and leading day-to-day running and development of the university’s Research cloud-based services.
- You will utilise your expertise in DevOps practices and Microsoft Azure technologies to lead the design and deployment of Research based services into the Cloud.
- Role includes proactive management and maintenance of these services and appropriate response to operational incidents and service requests.
- You will look for opportunities to continually improve services, standards, and processes.
- You will support the Research Cloud Services Manager with regards to the delivery of new services into the Cloud.
Requirements
- Experience of designing, deploying and maintaining Azure based services, ideally via Azure DevOps **(E)**
- Proven ability to write technical documentation (High/Low Level Designs, Runbooks, How to Guides) **(E)**
- Experience of supporting, maintaining, and developing Windows & Linux OS environments & applications within Azure (i.e. WAMP/LAMP) **(E)**
- Experience of maintaining and developing cloud-based solutions adhering to OWASP developer best practices** (E) **
- Experience of the following languages/middleware (Asp.Net, Python, PHP, Apache)** (E) **
- Experience** **of managing SQL (Azure DB, Managed SQL, MS SQL & MySQL) databases** (E)**
- Experience of designing and building solutions to meet customer requirements **(E)**
- Experience of supporting 3rd party applications and maintaining appropriate lifecycle management **(E)**
- Excellent troubleshooting skills and knowledge of problem resolution methodologies **(E)**
- Experience of working with ITIL based Service processes and functions including Service Desk and Service Process Managers **(E)**
- Experience of working with enterprise scale applications, infrastructure, and software **(E)**
- Knowledge of IT Security protocols, processes, policies, and standards **(E)**
- Experience of managing small projects **(E)**
- Willingness to update professional knowledge and a commitment to continuous improvement **(E)**
- Ability to identify and manage priorities **(E)**
- Excellent written and oral communication skills **(E)**
- Excellent relationship and interpersonal skills **(E)**
- Demonstrated flexibility and positive attitude towards the support of technical services in a fast-paced environment with inherent risks and several stakeholders with differing views of success **(E)**
- Experience with Microsoft EntraID and associated components such as Group Policy & DNS **(D)**
- Experience in operational IT planning and execution **(D)**
- Experience and knowledge of supporting technical solutions in a complex, multi-stakeholder environment **(D)**
- Good knowledge of industry technical standards **(D)**
- Experience working in an Agile environment to deliver service improvement **(D)**
- Good knowledge of PowerShell scripting, JSON and ARM templating. **(D)**
- Experience of supporting University faculties & schools in all aspects of IT support **(D)**
- AZ 104 Certified **(D)**
- AZ 204/400 Certified** (D)**
- ITIL v3/4 Qualification (Foundation Minimum) **(D)**
- Education to degree standard and/or equivalent qualifications/experience (D)
Benefits
- We are an inclusive and welcoming employer that encourages a wide range of applicants.
- We embrace diversity and want everyone to be able to bring their whole selves to work and succeed.
- Hybrid Working - Minimum of 5 days per month in the office
- 10% Performance related bonus
- 30 Days holiday and maximum of 8 public holidays (pro-rata)
- Sick pay
- 4 Discretionary Christmas Closure Days
- Contributory pension scheme
- Life Assurance cover
- Service time - 3 Volunteer days per year
- Free onsite parking & Bike racks
- Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements)
- Student Discount (access to Totum, Unidays & Student Beans)
- CycleScheme
- TechScheme
- Opportunities for formal training and professional certification
- Free access to Linkedin Learning
- Free access to Future Learn short courses
- Potential for internal promotion and advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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