Service Desk Analyst providing first line IT support and exceptional customer service at King's College London. Handling queries from staff and students while achieving performance KPIs in a hybrid working environment.
KC
King's Service Centre
Currently Hiring
About the company
King's Service Centre hosts award winning innovative and forward thinking teams that support the services of King's College London, one of the worlds' top 20 universities.
Our world-class Service Centre brings modern highly skilled career opportunities to Cornwall; building through the ongoing recruitment of local talent, as well as investing in the training and development of staff and creating apprenticeships opportunities.
King’s Service Centre provides all of the first line IT support on a 24/7, 365 basis as well as hosting the Estates & Facilities, Residencies, HR, NMES Service Desks required for King’s College London and it’s 35,000 students and 14,000 staff.
Many other 2nd & 3rd line and high value IT roles are based at our purpose built offices in Quintdown Business Park, near Newquay in Cornwall.
We are an inclusive and welcoming employer that encourages a wide range of applicants.
We embrace diversity and want everyone to be able to bring their whole selves to work and succeed.
You can find out more at www.ksc.ac.uk or e-mail us at [email protected]
Follow us on Facebook at www.facebook.com/kingsservicecentre/
Open jobs
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3 jobs found
Delivery Manager at King's College London successfully delivering IT based change and leading a multi - skilled team. Ensuring effective collaboration across teams and managing change initiatives from start to finish.
Applications Analyst providing second line support for student systems at King's College London. Collaborating with team members to improve business processes and manage service requests effectively.