Hybrid Chief Product & Marketing Officer

Posted 2 weeks ago

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About the role

  • Chief Product & Marketing Officer at Kroo Bank driving product, commercial strategy, and revenue growth. Leading product and marketing functions for sustainable growth across various banking segments.

Responsibilities

  • Shape and deliver Kroo’s product and commercial strategy.
  • Drive sustainable revenue growth, profitability, and overall commercial performance across lending, deposits, and current accounts.
  • Own the development and execution of a coherent end-to-end commercial plan.
  • Provide clear executive leadership across product and marketing functions.
  • Develop compelling differentiated vision for the bank.
  • Oversee product strategy and lifecycle management.
  • Develop close partnerships with engineering, design, QA, and other functions.
  • Strengthen end-to-end product governance and ensure the product roadmap is appropriately resourced and sequenced.
  • Lead the development and execution of Kroo’s commercial strategy.
  • Identify growth opportunities and own the annual commercial plan.
  • Provide executive oversight of the Lending function and support the continued development of lending products.

Requirements

  • Senior commercial and product leadership experience within a digital bank, challenger bank, fintech, or technology-led financial services business.
  • Proven track record scaling customer growth and revenues.
  • Hands-on experience operating in a fully regulated UK banking environment (PRA / FCA).
  • Experience building commercial engines in high-growth environments with limited legacy infrastructure.
  • Ability to move from MVP propositions to scaled, repeatable revenue models.
  • Comfortable balancing experimentation with regulatory discipline.
  • Strong background in product-led growth for consumer and / or SME banking products (current accounts, savings, lending).
  • Experience monetising free or low-fee propositions through adjacencies (interest margin, lending, partnerships).
  • Deep understanding of customer behaviour.
  • Expertise in unit economics, contribution margin, and lifetime value modelling.
  • Experience managing net interest margin, funding costs, and deposit growth.
  • Proven ability to drive sustainable economics without eroding customer trust.
  • Competent use of data, experimentation, and cohort analysis to drive growth and optimisation.
  • Experience partnering closely with data and engineering teams.
  • Ownership of end-to-end go-to-market for financial products.
  • Experience optimising acquisition channels, onboarding, and conversion funnels.
  • Familiarity with growth marketing and partnerships.
  • Strong understanding of credit risk, conduct risk, and regulatory obligations in banking.
  • Experience embedding risk and compliance into commercial decision-making.
  • Builder mindset: comfortable designing structure, processes, and teams.
  • Highly collaborative.
  • Clear communicator able to engage regulators, investors, and boards.
  • Comfortable being hands-on while scaling teams and capability.

Job title

Chief Product & Marketing Officer

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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