Chief Product & Marketing Officer at Kroo Bank driving product, commercial strategy, and revenue growth. Leading product and marketing functions for sustainable growth across various banking segments.
Responsibilities
Shape and deliver Kroo’s product and commercial strategy.
Drive sustainable revenue growth, profitability, and overall commercial performance across lending, deposits, and current accounts.
Own the development and execution of a coherent end-to-end commercial plan.
Provide clear executive leadership across product and marketing functions.
Develop compelling differentiated vision for the bank.
Oversee product strategy and lifecycle management.
Develop close partnerships with engineering, design, QA, and other functions.
Strengthen end-to-end product governance and ensure the product roadmap is appropriately resourced and sequenced.
Lead the development and execution of Kroo’s commercial strategy.
Identify growth opportunities and own the annual commercial plan.
Provide executive oversight of the Lending function and support the continued development of lending products.
Requirements
Senior commercial and product leadership experience within a digital bank, challenger bank, fintech, or technology-led financial services business.
Proven track record scaling customer growth and revenues.
Hands-on experience operating in a fully regulated UK banking environment (PRA / FCA).
Experience building commercial engines in high-growth environments with limited legacy infrastructure.
Ability to move from MVP propositions to scaled, repeatable revenue models.
Comfortable balancing experimentation with regulatory discipline.
Strong background in product-led growth for consumer and / or SME banking products (current accounts, savings, lending).
Experience monetising free or low-fee propositions through adjacencies (interest margin, lending, partnerships).
Deep understanding of customer behaviour.
Expertise in unit economics, contribution margin, and lifetime value modelling.
Experience managing net interest margin, funding costs, and deposit growth.
Proven ability to drive sustainable economics without eroding customer trust.
Competent use of data, experimentation, and cohort analysis to drive growth and optimisation.
Experience partnering closely with data and engineering teams.
Ownership of end-to-end go-to-market for financial products.
Experience optimising acquisition channels, onboarding, and conversion funnels.
Familiarity with growth marketing and partnerships.
Strong understanding of credit risk, conduct risk, and regulatory obligations in banking.
Experience embedding risk and compliance into commercial decision-making.
Builder mindset: comfortable designing structure, processes, and teams.
Highly collaborative.
Clear communicator able to engage regulators, investors, and boards.
Comfortable being hands-on while scaling teams and capability.
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