About the role

  • Strategy & Operations Manager shaping Kriya’s strategic and operational agenda through analytical insights and cross-functional collaboration. Leading initiatives to translate strategy into measurable results for growth and efficiency.

Responsibilities

  • Own the translation of company strategy into actionable operating plans, KPIs, and performance monitoring frameworks.
  • Lead cross-functional initiatives that support growth, operational efficiency, and product scalability.
  • Support leadership in strategic prioritization, resource planning, and performance cadence.
  • Deliver strategic insights, leveraging data across the business.
  • Architect scalable processes, governance models, and operating rhythms across functions.
  • Identify operational bottlenecks across commercial, risk, product, and ops workflows and drive measurable improvements in efficiency, throughput, and SLA performance.
  • Design systems that support fast, data-driven decision-making and enhance cross-functional alignment.
  • Build and maintain dashboards, scorecards, and performance metrics to track progress at business and product-line levels.
  • Build financial models to enable short-term and long-term planning
  • Conduct business analysis, modeling, and scenario planning to support decision-making.
  • Benchmark performance against industry trends and emerging best practices.
  • Lead cross-functional workstreams end-to-end, driving alignment, accountability, and delivery across Product, Risk, Finance, and Commercial.
  • Facilitate communication between stakeholders, remove blockers, and ensure clarity on ownership and accountability.
  • Prepare high-quality strategic materials for the Executive team, Board updates, & large accounts.

Requirements

  • 4–6 years in Strategy & Operations, management consulting, or business operations in fintech or financial services
  • Strong analytical, problem-solving, and structured-thinking skills.
  • Proficient in data analysis and financial modeling.
  • Demonstrated experience leading complex cross-functional programs end-to-end with minimal oversight.
  • Proficient with project and performance management tools (e.g. Confluence, GSuite, Microsoft Office, Asana, Jira, Monday.com, Power BI, Tableau, Looker).
  • Highly adaptable, results oriented and able to juggle multiple priorities
  • Excellent communication and stakeholder management skills
  • Comfortable in fast-moving, ambiguous environments; proactive and accountable in your approach to challenges

Job title

Strategy and Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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