Hybrid Transformation Director – Energy Utilities

Posted 3 weeks ago

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About the role

  • Transformation Director leading client implementation programs at Kraken, a technology company transforming the energy sector. Accountable for successful execution and client relationship management in a fast-paced environment.

Responsibilities

  • Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, operations and culture transformation
  • Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk
  • Develop deep relationships with our C-suite client executives
  • Communicate effectively to stakeholders at all levels, both internally and externally
  • Continuously demonstrate Kraken’s business value to the client and build a governance model which can last once the implementation program is completed
  • Set the direction and pace for program execution. Managing internal and external expectations, removing blockers and making prioritization decisions to enable successful client transformations
  • Understand the program details and report progress to the client and internal stakeholders
  • Embody the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety.

Requirements

  • Extensive experience in Regulated Utilities
  • Strong experience leading large business and/or IT transformation projects, ideally in utilities or similar industries (e.g. telecom, public sector)
  • Proven experience presenting and negotiating with C-suite clients and initiating strategic conversations
  • Problem solver with an ability to focus conversations on the things that truly matter
  • Ability to understand what success looks like for the client and laser-focused on how to enable them to achieve that without always saying yes
  • Team player who can work effectively with national and global teams
  • Excellent communication and facilitation skills. You are well respected with a natural gravitas
  • Client and quality focus; highly effective at building and improving customer relationships as peers
  • Mobile - You will be expected to invest in face-to-face relationship building with our clients and internal teams. Frequent travel will be expected.
  • Fluent English

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

Transformation Director – Energy Utilities

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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