Customer Service Manager responsible for delivering seamless customer experiences and improving team workflows for client. Championing customer voice in decisions across the business with performance metrics.
About the role
- Customer support advisor managing client calls and providing solutions for products or services. Joining Konecta, a top experience center with significant benefits in Lima.
Responsibilities
- Gestionar llamadas de clientes y brindar soluciones relacionadas con sus productos o servicios
Requirements
- Tener 18 años como mínimo con DNI vigente.
- Estudios: Superiores técnicos o Universitarios.
- Experiencia: Mínimo 6 meses de experiencia en Servicio al cliente, ventas, cobranza o fidelización.
- Presencial o telefónico.
- Manejo de PC nivel usuario.
- Disponibilidad para laborar Full Time en sede Surquillo
Benefits
- Sueldo fijo (S/1423)
- Bonos (S/140 – S/208)
- Bono de Selección Formativa: S/.35 por cada día asistido (¡pago quincenal!)
- Ingreso a planilla con todos los beneficios desde el 1er primer día de OJT (Gratificaciones, CTS, AFP, ESSALUD, Bonos y Asignación Familiar)
- Oportunidad de línea de carrera
- +115 Beneficios
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Merchant Support Specialist providing 24/7 customer service and technical support for fintech clients. Involves problem - solving and effective communication with diverse clients.
Merchant Support Specialist managing merchant inquiries and technical support calls at Nuvei's hybrid workplace. Requires bilingual fluency in French and English with 24/7 availability.
Customer Service Manager leading the West Accounts Team based in Irving, TX. Responsible for team development and delivering best - in - class customer experience in a fast - paced environment.
Customer Service Manager at ASC Engineered Solutions leading the West Accounts Team. Driving strategies for a best - in - class customer experience while managing support team performance.
Customer Service Specialist responding to client inquiries and ensuring service quality at Allianz Ayudhya's Bangkok location. Coaching staff and improving customer service delivery in a call center setting.
Customer Care Officer managing communication inquiries from various stakeholders in Bahrain. Ensuring high standards of customer service and documenting all case details.
Senior Specialist managing customer service operations for Allianz Ayudhya in Thailand. Leading a team to ensure high standards of after - sale service and customer satisfaction.
Customer Service Executive in Kuching supporting insurance customers with inquiries and claims. Collaborating with team members to ensure service standards are met in a branch environment.
Bilingual Customer Service Rep at Allianz Partners providing roadside assistance through phone and back office tasks. Resolve customer inquiries and ensure satisfaction in a timely manner.