Technical Consultant in Client Operations for global financial industry software company. Specializing in automation and collaboration with major investment banks to optimize structured products.
About the role
- Consultant providing relocation services to Korean-speaking clients in Singapore. Guiding assignees through home finding, settling in, and ensuring a smooth relocation experience.
Responsibilities
- Coordinate all destination services for incoming and existing assignees based on client agreements
- Deliver Cartus destination products (orientation, home finding, settling‑in) to customers
- Liaise with client HR teams, real estate agents, and internal specialists to meet assignee needs
- Support assignees with Singapore-specific relocation queries and research
- Provide regular updates on housing, schools, and lease negotiations through real estate partners
- Partner closely with internal teams and external suppliers to ensure a high‑quality program delivery
- Maintain accurate and timely reporting for clients
- Participate in special projects, presentations, training, and conferences as required
- Ensure compliance with Cartus policies, programs, and standards
Requirements
- Bachelor’s degree or Diploma in Real Estate Services, Business Administration, or a related field
- Real Estate Salesperson (RES) license is an advantage
- Minimum of 2 years’ relevant experience in customer service, call centres, relocation, destination services, moving services, real estate, HR outsourcing (expatriate payroll), hospitality, or other international industries
- Fluency in both English and Korean is required to communicate with Korean-speaking clients, assignees, and stakeholders.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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