Director of Solutions Engineering leading a high - performing team for tech sales at Interact. Guiding revenue growth and technical alignments in B2B markets from New York.
About the role
- Pre-Sales Solution Architect crafting high-impact technical solutions for KMS's healthcare and enterprise clients. Leading technical discovery and innovation while collaborating with sales and engineering teams.
Responsibilities
- Lead the Technical Discovery Journey: Dive deep with clients to uncover business challenges and translate them into powerful, forward-thinking technical solutions that drive real impact.
- Design with Vision: Craft compelling solution blueprints and architecture diagrams that clearly communicate value, innovation, and alignment with client goals.
- Be the Face of Innovation: Take center stage in client presentations, technical deep dives, and interactive solution workshops—showcasing KMS’s expertise and earning trust through insight.
- Bring Ideas to Life: Develop high-impact Proof of Concepts (PoCs) and high-level designs that reflect client needs, industry trends, and modern best practices.
- Own the Technical Narrative: Contribute to winning proposals by supporting bid management, RFx responses, and Statements of Work (SOWs) with sharp, clear technical insight.
- Lead and Inspire: Provide technical leadership and mentorship across pre-sales teams, while collaborating with delivery leads to ensure seamless transitions from concept to execution.
- Stay Ahead of the Curve: Partner with Product and Innovation teams to integrate emerging technologies—ensuring clients get cutting-edge solutions that future-proof their business.
- Architect with Integrity: Design solutions that align with the highest standards of security, compliance, and data privacy.
- Champion Our Culture: Embody KMS’s values and contribute to a culture built on technical excellence, team collaboration, and a passion for continuous learning.
Requirements
- 10+ years of experience in pre-sales or solution architecture roles, with a strong focus on technical solution design and customer engagement.
- Deep expertise in designing and presenting end-to-end enterprise solutions using cloud platforms like AWS, Azure, and GCP, as well as emerging technologies in data and AI.
- Strong foundation in software development and architectural patterns, including microservices, serverless architecture, and cloud migration strategies.
- Practical knowledge of modern DevOps practices, including CI/CD pipelines, infrastructure automation, and containerization using tools like Docker and Kubernetes.
- Proficient in system integration, API design, and enterprise architecture standards that support scalable, maintainable solutions.
- Skilled at delivering innovative yet practical solutions that are secure, reliable, and scalable for real-world applications.
- Comfortable working closely with engineering, business teams, and cloud channel partners to shape and align solutions with strategic customer goals.
- Experienced in requirements gathering, RFP/RFI responses, and delivering compelling technical presentations to both executive and technical stakeholders.
- Strong communication and interpersonal skills, with the ability to simplify and clearly explain complex technical concepts to diverse audiences.
- Willingness to travel up to 30% for client workshops, technical discovery sessions, and stakeholder engagements.
Benefits
- 100% company-paid Medical, Dental & Vision insurance
- 401(k) with generous company match
- Pre-tax FSA options
- Employer Paid Short Term Disability, Long Term Disability, and Basic Life Insurance
- Self-managed Unlimited PTO + Paid Parental Leave
- Remote/hybrid flexibility
- Opportunities for career growth, mentorship, and leadership
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