Business Executive developing partnerships with Banco partner in Retail channel. Handling training and relationship management for Ticket products in Itaú's client base.
About the role
- Incident Manager role at King focusing on incident detection and coordination. Collaborating across various teams to resolve game-related incidents effectively.
Responsibilities
- Work collaboratively across all parts of the business to crack day to day problems in our business operations through data driven Incident Management.
- React and respond to a realtime machine learning anomaly detection system.
- Help coordinate with the right team/person and work towards a resolution together for incidents.
- Share learnings from the incident to the relevant teams and internal stakeholders.
- Assist the Incident Management team to generate insight with seasonal reporting.
Requirements
- Broad technical understanding (software, hardware, product management, computer science, etc).
- Coding experience to easily collaborate with the development teams.
- Analytical, structured approach to solving problems.
- Good communication skills.
- Positive, collaborative mindset.
- Fast learner.
- Experience working with all stages of a product lifecycle.
- Experience with Data Analytics/BI.
- Experience in the gaming industry.
Benefits
- 25 days annual leave
- Private healthcare
- Pension scheme
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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