Hybrid Customer Service Center Representative, Telemarketing Outbound Consultant, part-time/full-time (m/f/d)

Posted 12 hours ago

Apply now

About the role

  • Kundenberater im Telemarketing for KIND, a company that specializes in hearing aids and glasses. Responsibilities include customer relationship management and appointment scheduling.

Responsibilities

  • Independently initiate contact with our existing customers
  • Proactively schedule appointments for consultations in our retail stores
  • Maintain and expand existing customer relationships
  • Provide telephone advice to customers on products, pricing, and the KIND consultation process
  • Work independently based on clearly defined targets

Requirements

  • Telemarketing experience is desirable; career changers are welcome
  • Availability of at least 25 hours per week
  • Enjoy structured, goal-oriented customer communication and performance- and results-oriented work
  • Confident, empathetic, and persuasive manner when dealing with customers
  • Comfortable both in customer support and active sales
  • Strong customer and service orientation and a high awareness of quality
  • Independent, reliable, and self-motivated approach to work
  • Motivation to take on new tasks and to achieve goals together

Benefits

  • Structured onboarding and a well-coordinated team where personal commitment and mutual support come first
  • A growing, modern environment with opportunities to shape your role and short decision-making processes
  • Flexible working hours model, partial remote work, and a modern workplace on the KIND campus
  • Daily freshly prepared meals in our subsidized company restaurant — regional, organic quality, with a vegetarian option available every day
  • Employee discounts of up to 50% for staff and 30% for family members on our KIND products (glasses & hearing systems)
  • Corporate Benefits — attractive employee offers from renowned partners

Job title

Customer Service Center Representative, Telemarketing Outbound Consultant, part-time/full-time (m/f/d)

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job