IT System Administrator in a hybrid role providing technical support and overseeing systems for diverse clients. Engaging in proactive problem solving and managing IT infrastructure.
About the role
- Linux Administrator supporting IT Infrastructure team at Keywords Studios, managing Linux services and incidents with a focus on gaming technology.
Responsibilities
- Ensure that all escalated incidents are handled within SLA’s.
- Act as expert support for Linux stack related incidents and support requests.
- Installation, configuration, and support of Linux environment.
- Manage problem resolution with third party vendors.
- Participate in Problem management processes.
- Support company Linux infrastructure on premise and in a Cloud
- Provide operational administration and configuration support for highly available server landscapes.
- Deliver new services according to the business requirements.
- Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards.
- Identify opportunities for process improvement and efficiency enhancements.
- Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.
Requirements
- Bachelor's degree in a relevant technical field or equivalent experience
- Strong understanding of Linux stack technologies, standards and trends
- Strong technical background with 5+ years’ experience Linux stack administration
- Strong technical knowledge of Storage and Server equipment, virtualization and production setups
- Advanced experience of building and troubleshooting Linux OS environments
- Strong technical knowledge of Cloud Infrastructure, Azure, AWS
- Experience with scripting with Shell/PowerShell, Bash, Python, and/or Git
- Puppet and/or Ansible configuration management
- Experience with Docker
- Experience with IT infrastructure migrations
- Strong understanding of Infrastructure change management
- Exceptional communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences
- Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements and ability to identify and resolve complex IT infrastructure issues
- Strong decision-making skills
- Strong understanding of gaming industry dynamics and trends, with a passion for gaming
Benefits
- Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.
- Note to Recruitment Agencies
- Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios.
- Privacy Notice
- By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
- Role Information: EN
- Studio: Keywords Studios
- Location: Americas, Brazil
- Area of Work: IT & Infosec
- Service: Support Services
- Employment Type: Full Time, Permanent
- Working Pattern: Hybrid
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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