Hybrid Senior UX Researcher

at Keylane

• Job title: Senior UX Researcher
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Utrecht, Netherlands

About the role

• Senior UX Researcher at Keylane focusing on understanding users and shaping product research strategies. Collaborating with Product and UX Design to inform product decisions and enhance user experiences.

Responsibilities

• Lead generative and evaluative research projects across product teams.
• Build and maintain research ops: repositories, templates, and taxonomies.
• Translate insights into artifacts that influence product strategy and roadmaps.
• Support usability and accessibility improvements across product experiences.
• Combine qualitative insight with product data and market understanding.
• Guide product teams in problem framing and continuous discovery practices.
• Mentor designers and PMs on research techniques and evidence-based decision making.
• Drive a user-centric culture by socializing findings in compelling, strategic ways.

Requirements

• Proven experience as a UX Researcher or similar role in product environments.
• Strong command of research methodologies across the product lifecycle.
• Skilled in stakeholder alignment, storytelling, and strategic influence.
• Confident working autonomously and managing multiple research streams.
• Comfortable using qualitative and quantitative insights to drive decisions.
• Deep empathy for users and passion for improving complex workflows and systems.
• Is this something for you? Or would you like to brainstorm? **Even if you may not (yet) see yourself in this role, we warmly invite you to enter into the conversation.

Benefits

• Starting with a monthly gross salary for a senior candidate between [XX] based on 40 hours per week;
• 8% holiday allowance of your total gross salary;
• A profit share;
• A pension scheme, with the option to save extra;
• Travel reimbursement: Receive a mileage allowance of €0.23 per km or an NS Business Card, which can also be used for personal travel;
• 24 holiday days (with the option to buy extra) and 7 inclusion days, which can be exchanged with fixed Dutch national holidays, allowing you to take them when you like;
• Flexibility in working environment. As part of a hybrid working team, you will work partly from home and partly from the office. If you work in the office, a free lunch is waiting for you every day. If you work from home, you will receive a working from home allowance (€ 4 net per day) and internet allowance (€ 35 net per month);
• For this position, working fully remote is a possibility, we do ask you to come into the office once every 4-5 weeks;
• The possibility of working remotely from abroad for up to 2 months per year;
• The possibility to lease a bike through our bike leasing program;
• A one-year contract that, subject to satisfactory performance, will be converted into a permanent contract;
• The opportunity to develop yourself at our Academy through courses and training, both professionally and personally;
• A comprehensive vitality offer to help you stay healthy. Read more here;
• An active and fun community of ‘Keylaners’. We also have after work drinks at our in-house pub every Thursday.