Hybrid Senior Business Technology Manager – Commercial Payments, Wire/RTP

at KeyBank

• Job title: Senior Business Technology Manager – Commercial Payments, Wire/RTP
• Job type: Full Time
• Experience level: Senior
• Salary: $112,000 - $210,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Brooklyn, United States

About the role

• Senior Manager leading teams to design and implement technology platforms at KeyBank. Ensuring alignment with strategic objectives while managing complex technology portfolios across various lines of business.

Responsibilities

• Manages a technology portfolio of greater complexity and breadth that requires frequent interaction and collaboration across a number of groups and technologies and generally includes 1 or more critical applications.
• Utilize technology expertise, current industry knowledge and best practices, thought leadership and effective business partnerships to build, advocate for and maintain the technology strategy for one or more lines of business that delivers the business' strategic objectives and aligns to the enterprise's architectural standards.
• Brings emerging technologies and methodologies into the organization to assess potential and use cases.
• Demonstrates thought leadership and continuous learning.
• Lead the implementation of one or more technology programs, some of which may span several years and may include obtaining senior-level (and sometimes executive level) sponsorship and steering committee approval; from the development and configuration of application(s), to testing and implementation; delivers in alignment with the applicable measures of success and milestones and management methodology; escalates risk/concerns appropriately and leads with corrective/mitigating actions; communicates appropriate updates on work progression.
• Oversee the management of 24/7 production support of applications including vulnerability remediation and risk management to corporate SLAs.
• Manage, develop and ensure the engagement and effective execution of a small to medium size team which may include business analysts, project managers and/or scrum masters, engineers, developers, external resources and vendors against line of business or functional technology deliverables.

Requirements

• Bachelor's Degree (preferred) OR equivalent experience (required)
• 7+ years of relevant experience (required)
• Expert knowledge of and the ability to consult on development and delivery of new or enhanced business applications.
• Extensive experience with the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Expert knowledge of marketplace experience, developments and trends related to the organization's use of Information Technology (IT); ability to apply this knowledge appropriately to benefit the organization.
• Extensive experience with effective project management strategies and tactics and ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Extensive experience with effective agile project management strategies and tactics and ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
• Extensive experience with the importance of "big picture" thinking and planning and ability to apply organizational acumen to identify and maintain focus on key success factors for the organization.
• Extensive experience with the value of innovation and ability to develop new ideas and initiatives that improve the performance of the organization.
• Working knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
• Expert knowledge of, and experience in, delivering new or enhanced fee-based software products.
• Expert knowledge of and ability to utilize a variety of specific tools and toolkits for the development and support of applications.
• Expert knowledge of and ability to define, implement make changes to, and support a production application.
• Extensive experience with collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization's vision and strategies.
• Extensive experience with effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
• Extensive experience with the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Extensive experience with effective team building techniques and ability to form and manage effective teams.

Benefits

• Health insurance
• 401(k) matching
• Flexible work arrangements